Subject: RE: RRN: 4667702830
From: Rakesh Bernooli <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Samer Salmeh <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 23 Jun 2022 15:14:51 +0000

Dear,

Pls find below reversal details.

Payment Unique Number
Transaction Date
Transaction Amount in Original Currency
Transaction Amount in Settlement Currency
Merchant Fees
Net Amount
Transaction Type
Payment Method
1699999904948316412
27/04/2022 01:51:56
-25
-25
-0.29
-25.29
Refund
Debit Card

Thanks
With Warm Regards
Rakesh Bernooli
Team Finance
Asmakh Office
Cell:- +97431292326.

From: Manish Kumar <[email-masked]>
Sent: Thursday, June 23, 2022 6:08 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Rakesh Bernooli <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Samer Salmeh <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: RRN: 4667702830

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Hi Team,

Kindly assist us on the below request in order to get this case closed.

Thank you for your support.

Regards,
Manish

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rakesh Bernooli" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, June 21, 2022 8:17:58 AM
Subject: Fwd: RRN: 4667702830

Hi Rakesh,

Please provide us the ARN/RRN for the below refund. The customer is complaining that the refund is not yet credited to his account.

Thank you for your help.

Regards,
Apoorv.
________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 14 June, 2022 15:59:44
Subject: RRN: 4667702830

Hi Team,

With reference to the following data:
Order Number: 4667702830
Tracking Id : RP0425220011337
RMA: 1002490112

The refund has been processed on 4/27/22 To customer NAPS Account but customer complained that the amount still not reflected in his account, Kindly check and share with us the RRN

Best Regards,
Samer

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