Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 06 Dec 2020 14:09:54 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Arial Nova",sans-serif;color:#002060'><a id="OWAAMA5ABF3033DA04DB7876B144C24EA305D" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Arial Nova",sans-serif;text-decoration:none'>@Suvadeep
 Saha</span></a> <a id="OWAAM6A5101FB74034412A339095842F8BD1A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Arial Nova",sans-serif;text-decoration:none'>@Parvez Khan</span></a>
<a id="OWAAM7EEF9CCDF7B4409193962973E36DA839" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Arial Nova",sans-serif;text-decoration:none'>@Ksaclick&amp;collect Rydconloc</span></a>
<a id="OWAAMED6C454681044BCD98B4EF96B7325ADB" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Arial Nova",sans-serif;text-decoration:none'>@Ksaconloc Returns</span></a>
<a id="OWAAME7E54864F1A34BD3ADFD7BFD06494F91" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Arial Nova",sans-serif;text-decoration:none'>@Ksaconloc Ops</span></a>
<a id="OWAAM82D1CD46B94945798C8EBD4C23845925" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Arial Nova",sans-serif;text-decoration:none'>@ksalmglogistics Rydconloc</span></a>
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<div class="MsoNormal"><span style='font-family:"Arial Nova",sans-serif;color:#002060'>Team, kindly provide below details.</span></div>
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<div class="MsoNormal"><b><span style="font-family:Cavolini;color:#002060">Naushad Thannadakunnath.</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>Logistics Riyadh-SCM</span></b></div>
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<b><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>Mobile</span></b><span style='font-size:10.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>:
</span><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>+966 54 025 5997,
<b>Ext:</b></span><span style='font-size:10.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>
</span><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>3568</span><span style='font-size:10.0pt;font-family:"Arial Nova",sans-serif;color:#595959'><br>
</span><b><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>Email</span></b><span style='font-size:10.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>:</span><span style="font-size:10.0pt;color:#777777">
</span><span style="font-size:10.0pt;color:#002060"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style="font-size:10.0pt;color:#767171"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:#595959'>Sulay Exit 18  I PO Box 391613 | Riyadh 11365 l Saudi Arabia</span></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style='font-family:"Candara",sans-serif;color:black;text-decoration:none'><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3Mjc2NjU5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.HdN-iK7zUBV4TYXp9HGiXbNdrYc_Zl6xaIy31C6QTp4"></span></a><a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><span style='font-family:"Candara",sans-serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3Mjc2NjU5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.U-OkUrIpuWkvDE7mILBdbfzwt0xObYc1jcIOWeJpAo0"></span></a><span style='font-family:"Candara",sans-serif;color:#1F497D'> </span><a href="@LandmarkArabia" rel="noreferrer"><span style='font-family:"Candara",sans-serif;color:#5D6061;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3Mjc2NjU5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.AFxkf4tAbVO_ioS5a8IeCeLOgUA-SJml2w_KSYkIFyA"></span></a><span style='font-family:"Candara",sans-serif;color:#1F497D'> </span><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><span style='font-family:"Candara",sans-serif;color:#777777;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3Mjc2NjU5OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9ERyaHftNPILyBciggVxxv9gI6vUxRcn6C6fkcSy1LU" alt="http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png"></span></a><span style='font-size:9.0pt;font-family:"Arial Nova",sans-serif;color:black'></span>
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<div>From: Nusaybah Alzuman &lt;[email-masked]&gt;
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<b>Sent:</b> Sunday, 6 December, 2020 4:20 PM<br>
<b>To:</b> Mobin Mohd Saleem &lt;[email-masked]&gt;; Naushad Thannadakunnath &lt;[email-masked]&gt;; Suvadeep Saha &lt;[email-masked]&gt;; Shafeek Ali &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Centrepoint &lt;[email-masked]&gt;; Qazi Mohammed &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1820523] - Click &amp; Collect - 6241266187</div>
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<div class="MsoNormal">Dear <a id="OWAAM9DABE46FD30C4AA9B7CDD421E0EBF47B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mobin Mohd Saleem</span></a>,
<a id="OWAAMFB7A3026A2D7492293BB1E68A79D128D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Naushad Thannadakunnath</span></a>
<a id="OWAAM95D29F5DA4644A4E9461D44A060CBB77" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Suvadeep Saha</span></a>
<a id="OWAAM56A1E6B119DF4DCCBB64783260CC0944" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shafeek Ali</span></a>
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<div class="MsoNormal">Please share POD for order below, store claim has not received.</div>
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<div class="MsoNormal"><span style="background:lime;mso-highlight:lime">6241266187</span></div>
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<b>From:</b> Manager Cpr7 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 6, 2020 4:12 PM<br>
<b>To:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr7 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1820523] - Click &amp; Collect - 6241266187</div>
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<div class="MsoNormal">Hi Nusaybah,</div>
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<div class="MsoNormal">Order isn’t been sent to store yet.</div>
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<div class="MsoNormal">Sahla is showing status “ Procurement Transfer Order Shipped “.</div>
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<div class="MsoNormal">Please, check with the team.</div>
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<div class="MsoNormal">Thanks,</div>
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<div class="MsoNormal">Manoj</div>
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<b>From:</b> Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 6, 2020 11:12 AM<br>
<b>To:</b> Manager Cpr7 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Cpr7 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Qazi Mohammed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1820523] - Click &amp; Collect - 6241266187</div>
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<div class="MsoNormal">Dear <a id="OWAAMDC7BF94C971348D0A0E36E58382D2A7A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Cpr7 Centrepoint</span></a>
<a id="OWAAM3DCBBA0ECF094B338F5EA6D45B4F107C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Manager Cpr7</span></a>
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<div class="MsoNormal">Please check and call the customer to pick up the order.</div>
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<div class="MsoNormal">Order number: <span style="font-size:10.5pt;font-family:-apple-system;background:lime;mso-highlight:lime">
6241266187</span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Customer name: jins babu
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>Contact: +966540318927</span></div>
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<div class="MsoNormal">Thanks </div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, December 6, 2020 10:15 AM<br>
<b>To:</b> Manager Cpr7 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nusaybah Alzuman &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1820523] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Order ID: 6241266187<br>
Order Date : 11/11/2020<br>
Store code: Splash21046</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Issue description: The customer placed the order on 11/11, and till now he has not been informed to collect the order.<br>
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Assistance required: Please confirm if the order available at the store and if yes, pls contact the customer to collect the order the soonest.<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Samer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1820523:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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