Subject: Re: Late Delivery #6245361150
From: Seeta Seeta <[email-masked]>
To: Samer Salmeh <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Sun, 6 Dec 2020 05:04:26 -0700 (MST)

Hi Samer, 

The order is already rejected by the customer. So just contact the courier team and ask them to return the order to our warehouse. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, 5 December, 2020 09:18:46 
Subject: Late Delivery #6245361150 

Hi Team, 

We have escalated to LMG through Ticket 1801503, but no response. 

Problem Statement: Late Delivery 
Order Date : Nov 21, 2020 
Order ID: 6245361150 
Tracking ID: FP1121200008847 
Customer contact number: 966542840710 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was shipped from our side on 21/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on prsority basis. 

Regards, 
CS Team