Subject: Re: Late Collection#6238401360
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Samer Salmeh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 6 Dec 2020 03:09:45 -0700 (MST)

Hi Team, 

Requesting you to kindly arrange the collection for return reference RP1103200002664. The customer is constantly emailing us for the collection. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, 5 December, 2020 17:10:09 
Subject: Late Collection#6238401360 

Hi Team, 

We have escalated to LMG under ticket 1748346, but no response. 

Problem Statement: Late Collection 
Order ID: 6238401360 
Order Date : Nov 3, 2020 
Tracking ID: RP1103200002664 
Customer contact number: 966506922613 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 03/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Samer