Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 02 Dec 2020 02:01:21 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hello,Good evening,
The courier has already picked up the returned items couple of days ago and still the credit is not reflected in my account. Please advice.

Sent from Yahoo Mail on Android 
 
  On Sat, 14 Nov 2020 at 16:36, Max Fashion<[email-masked]> wrote:    
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We’ve received your return request.

Hi Christina Habib, thank you for getting in touch with us. Here’s how your return 1000163603 for order 2000473266 will work.Our delivery partner will pick up your return in around 3-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  MAX  |
|  Sequinned Star Round Neck Sweat Dress with Long Sleeves  |
| Color: Blue |
|  Size: 7-8 yrs  |
| Quantity: 1 |

  |  EGP 230  |

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|  MAX  |
|  Printed Hoodie Jacket and Full Length Jog Pants Set  |
| Color: Grey |
|  Size: 7-8 yrs  |
| Quantity: 1 |

  |  EGP 420  |

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|  Total | EGP 650  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1711733