Subject: Re: Partial cancel cancellation failed #9616032062
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 1 Dec 2020 04:27:26 -0700 (MST)

Hi Jessie, 

The item ID that was mentioned in previous email was also ordered in 2 quantity. As per consignment we have only shipped it in one quantity. Also, customer has 2 items with different item id but the name of the item is same: 
161696915 - - Full Length Chinos with Pocket Detail and Belt Loops - QTY 2 
161696911 - - Full Length Chinos with Pocket Detail and Belt Loops - QTY 2 

Please proceed with partial cancellation of this item, also please find attached for the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 1 December, 2020 15:18:48 
Subject: RE: Partial cancel cancellation failed #9616032062 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Upon reviewing, I see the below item shipped. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Jessie Caparas 
Sent: Thursday, November 26, 2020 5:04 PM 
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Samer Salmeh <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: RE: Partial cancel cancellation failed #9616032062 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Raised to tech INC0916539 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 26, 2020 1:26 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Partial cancel cancellation failed #9616032062 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in cancellation of the following item: 161696911 for the order number: 9616032062, the item was not sent under consignment and partial cancellation is getting failed. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 26, 2020 10:42:11 AM 
Subject: Partial cancel cancellation failed #9616032062 

Hi Team, 

Order Id: 9616032062 

item: 161696911 

Issue Description: there is one item Qty 1 not ship (Partial cancel )the status is failed. 

Regards, 

Samer 

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