Subject: Refund Not Processed #6241649301
From: Samer Salmeh <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 30 Nov 2020 01:42:12 -0700 (MST)

Hi Team, 

We have esclated to WH under ticket 1753458, but no response 

Problem Statement: Refund Not Processed 
Order Date : Nov 13, 2020 
Order ID: 6241649301 
Return Tracking ID: RP1118200005429 
RMA: 1000182388 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 5 item and we have checked with the tracking number that the items have been delivered to the warehouse on 20 Nov but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000182388 and kindly process the refund as soon as possible. 

Regards, 
Samer