Subject: Refund Not Processed #6229765789
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 29 Nov 2020 23:23:46 -0700 (MST)

Hi Team, 

We have escalated to WH under Ticket 1737721, but no response. 

Problem Statement: Refund Not Processed 
Order Date : Oct 3, 2020 
Order ID: 6229765789 
Return Tracking ID: 46287401790 
RMA: 1000070746 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 4 items as per customer she/he handed over all 4 items to the courier team but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000070746 and kindly process the refund as soon as possible. 

Regards, 
Samer