Subject: New Reply Received - Retrun
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Nov 2020 05:33:07 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Retrun  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">Thanks for ths support however, please speccify the time duration too in order to avoid any furher hasseles ... also suggest for money returns time duration too...</div>
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<div dir="auto">Thanks,</div>
<div dir="auto"><br></div>
<div dir="auto">Ashish</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 29 Nov 2020, 09:23 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Ashish,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We are truly sorry to hear that our courier team failed to pickup the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process.<br><br>We can understand your frustration here. Please be assured as we have now escalated this issue with our courier team and they will arrange a pickup for your items.<br><br>Please allow us some time to work and get this issue fixed for you. We would really appreciate your patience and understanding here.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1755378