Subject: C&C Delay - 6241682453
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Samer Salmeh <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 27 Nov 2020 04:29:02 -0700 (MST)

Hi Team, 

Kindly assist in closing the below case. Order placed on Nov 13, 2020 and there are no consignment details in this order yet. Escalating this directly as customer is threatening for higher authority. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, November 27, 2020 4:06:52 PM 
Subject: order cancellation #6241682453 

Hi Team, 

Order ID: 6241682453 
Order date: Nov 13, 2020 

Order Status:IN_PROGRESS and no Consignments. 

Kindly check and do the needful. 

Regards,