Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 16:51:53 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Dear Team,<br>
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Please note that the order is set to be returned to your side.
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<span class="labelnormal"><span class="labelname_sf">Kind Regards<br>
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Tariq Almadhoun </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>25/11/2020 6:35 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#1715146] - Delivery<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Problem Statement: Update phone number<br>
Order Date :Nov 13, 2020<br>
Order ID: 6241884444<br>
Tracking ID:SD000424726<br>
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Kindly update the number and arrange a delivery asap.<br>
Customer contact number: 0505514885<br>
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Regards,<br>
Samer</div>

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<blockquote class="freshdesk_quote">On Sun, 22 Nov at 2:19 PM <span class="separator">, Numan Ali &lt;[email-masked]&gt; wrote: </span>

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<span class="separator">Hi Team,</span>

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<div><span class="separator">Shipment went out two times but the customer was not responding at all and just now we called on the given number but no response </span></div>
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<div><span class="separator">On Sun, Nov 22, 2020 at 12:58 PM Numan Ali &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>

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<span class="separator">Hi Team,</span>

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<div><span class="separator">Noted on this </span></div>
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<div class="gmail_attr" dir="ltr"><span class="separator">On Sun, Nov 22, 2020 at 12:51 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:</span></div>

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<div dir="ltr"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1715146" rel="noreferrer" target="_blank">#1715146</a> </span></div>

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<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div dir="ltr">
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<span class="separator">Problem Statement: Late Delivery<br>
Order Date : ​Nov 13, 2020<br>
Order ID: ​6241884444<br>
Tracking ID: ​SD000424726</span>
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<div dir="ltr"><span class="separator">Customer address: Skaka, Sdairih district of Rabwah, king Khalid street, Behind the waterfall station.</span></div>

<div dir="ltr"><span class="separator">Customer contact number: 966538510424</span></div>

<div dir="ltr"><span class="separator">Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 14/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Samer</span></div>
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<span class="separator">On Thu, 19 Nov at 3:05 PM , السلام عليكم &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote: </span>

<div dir="auto"><span class="separator">اتمنى ترسلونها على ارامكس سكاكا</span></div>
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<div class="gmail_attr" dir="ltr"><span class="separator">في الخميس، ١٩ نوفمبر ٢٠٢٠ ٢:٠٥ م ساره ناصر &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; كتب:</span></div>

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<div class="gmail_attr" dir="ltr"><span class="separator">في الخميس، ١٩ نوفمبر ٢٠٢٠ ١:٤٨ م Max &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; كتب:</span></div>

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<div dir="rtl"><span class="separator">تم إبلاغنا من قبل شريك الشحن انه تمت محاولة الإيصال إليك دون تلقى اي استجابة من قبلك.</span></div>
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<div dir="auto"><span class="separator">ابدآ ماتواصلو معي انا الي متواصله معهم ويماطلون </span></div>

<div dir="auto"><span class="separator">بالطلب وانا على سكة سفر وربي شاهد اني ماكذب</span></div>

<div dir="auto"><span class="separator">المزاحميه مافيها غير سمسا وارامكس تتعاملون مع شركات بالرياض مادري وش اساميها انا ماني عارفه ليش يمكن تحبون الاهانه للزبون انا لااول مره ولا ثاني مره اطلب منكم ودايم ترسلونها على ارامكس وماتقعد يومين الا وانا مستلمتها ويوم دفعت حقها على اساس تاصل الاربعاء اترجا الشركه توصلها لي يماطلون فيني الواحد يدفع وينهان اتمنى تختارون شركات شحن ارقا واحسن </span></div>

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<div dir="rtl"><span class="separator">يرجى تزويدنا بمعلومات عن العنوان لكي يتم تحديثها (رقم  المنزل-الحي-الشارع-المدينة) و تتم خدمتك على اكمل وجه.</span></div>

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<div dir="auto"><span class="separator">سكاكا </span></div>

<div dir="auto"><span class="separator">سديريه حي الربوه</span></div>

<div dir="auto"><span class="separator">شارع الملك خالد </span></div>

<div dir="auto"><span class="separator">خلف محطة الشلال </span></div>

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<div dir="ltr"><span class="separator">Numan Ali<br>
Operations<br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> +966594621571<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></div>
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<div dir="ltr"><span class="separator">Numan Ali<br>
Operations<br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" style="font-family:'times';font-size:medium" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-delivery-sig.png" width="200"></a><br>
<strong>M:</strong> +966594621571<br>
<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a><br>
<a href="http://shipa.com/logistics-for-business/shipa-delivery/" rel="noreferrer" target="_blank">shipa.com/delivery</a></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1715146