Subject: cancellation order #2000469767
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 25 Nov 2020 08:51:27 -0700 (MST)

Hi Team, 

Kindly note we escalated to WH ship the order but no response. 

Problem Statement: Late Shipping 
Order Date : Nov 11, 2020 
Order ID: 2000469767 
Tracking ID: R905393 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 11 Nov and till now he/she has not received the order. As per the hybris the order status is shipping on 12/11/2020, but as the courier team inform us that they didn't receive the order. 

Kindly check and ship the order ASAP. 

Regards, 
CS Team