Subject: New Reply Received - رقم الهاتف المتحرك خاطئ: الرقم الصحيح للهاتف المتحرك هو(( 0533988793))
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 12:27:12 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  رقم الهاتف المتحرك خاطئ: الرقم الصحيح للهاتف المتحرك هو(( 0533988793))  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dears</div>
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<div class="MsoNormal">Customer refused this shipment on 22.11.20 and just now I tried to call him again but not answering, please advise further.</div>
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<div class="MsoNormal"><img width="245" height="76" style="width:2.552in;height:.7916in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE2OTEyOTI4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tYD3DGYjAqawccEcxGH0TxkOFmy6ydGq95h6DG-Xzeg"></div>
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<div class="MsoNormal"><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black'><a href="https://www.aramex.net/infoaxs/tracking_updates_details.asp?PINumberID=47" target="_blank" title="Shipment Not Delivered/Attempted Delivery" rel="noreferrer">SHUD</a></span></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:black;background:yellow;mso-highlight:yellow'>refused by customer</span></b><b><span style="font-size:10.0pt;background:yellow;mso-highlight:yellow"></span></b>
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<span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:black;background:yellow;mso-highlight:yellow'>11/22/20 2321</span><span style="background:yellow;mso-highlight:yellow"></span>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:black">Imran Suleman Masih</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Imran Masih <br>
<b>Sent:</b> Sunday, November 22, 2020 7:53 PM<br>
<b>To:</b> Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Abdulrahman Mohamad (SA) &lt;[email-masked]&gt;; Ramez Grada &lt;[email-masked]&gt;; AbdelKader Salameh &lt;[email-masked]&gt;; ALL RUH OPS - Landmark &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#1713156] - رقم الهاتف المتحرك خاطئ: الرقم الصحيح للهاتف المتحرك هو(( 0533988793))</div>
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<div class="MsoNormal">Dears,</div>
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<div class="MsoNormal">Contact number has been updated in system, team informed to arrange delivery asap.</div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:black">Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:black">Imran Suleman Masih</span></div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, November 22, 2020 5:06 PM<br>
<b>To:</b> ALL RUH OPS - Landmark &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Abdulrahman Mohamad (SA) &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramez Grada &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; AbdelKader Salameh &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1713156] - رقم الهاتف المتحرك خاطئ: الرقم الصحيح للهاتف المتحرك هو(( 0533988793))</div>
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<div class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:black">External email: avoid to open links or attachments unless sender is known and content is relevant..</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement: Update phone number<br>
Order Date :Nov 17, 2020<br>
Order ID: 6243222882<br>
Tracking ID: 46381558381<br>
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Kindly update the number and arrange a delivery asap.<br>
Customer contact number: 0533988793<br>
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Regards,<br>
Samer</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 19 Nov at 5:32 PM
<span class="separator">, Zd Zd &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">في خميس، ١٩ نوفمبر، ٢٠٢٠ في ٢:٢١ م، كتب Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا ميعاد,</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكراً لك على تواصلك معنا.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">تقبل كامل اعتذارنا عن الإزعاج الذي تسببنا به.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">يرجى العلم بأنه قد تم رفع طلب حضرتك للجهات المعنية لتعديل رقم التواصل و سيتم اتخاذ الإجراء اللازم بأسرع وقت ممكن و لضمان عدم تكرار هذا الخطأ مستقبلا.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">لا تتردد بالاتصال بنا للحصول على مزيد من المساعدة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span class="separator"><span style="font-size:10.5pt;font-family:-apple-system">شكرآ جزيلآ لأهتمامكم وتعاونكم
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1713156:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1713156