Subject: New Reply Received - Conversation with السلام عليكم
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 06:36:40 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Conversation with السلام عليكم  Ticket comment <div>Dear Team, <br>
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Thank you for reaching out to Shipa delivery support team, Please note that the order is updated and confirmed. <br>
<br>
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Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
<br>
Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>24/11/2020 10:16 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#1729395] - Conversation with السلام عليكم<br>
 
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<div dir="ltr">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1729395" rel="noreferrer">#1729395</a>
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">Problem Statement: Late Delivery<br>
Order Date : ​Nov 18, 2020<br>
Order ID: ​6243902434<br>
Tracking ID: ​SD000465808</div>

<div dir="ltr">customer contact number: 966500817181<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 18/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Samer,</div>
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<blockquote class="freshdesk_quote">On Tue, 24 Nov at 10:10 AM <span class="separator">, Centrepoint &lt;[email-masked]&gt; wrote: </span>

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<div dir="rtl"><span class="separator">مرحباً مسلم،</span></div>

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<div dir="rtl"><span class="separator">شكراً لتواصلك معنا.<br>
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نعتذر عن الإزعاج والتأخير الذي تسببنا به لحضرتك.<br>
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بخصوص طلبكم رقم 6243902434، نؤكد لحضرتك انا قمنا برفع طلبك للقسم المعني للمعالجة والحل في أسرع وقت ممكن، سنعمل على إيصال طلبكم في اسرع وقت ممكن.<br>
<br>
لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.<br>
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اصدقائك,<br>
فريق الدعم.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1729395