Subject: Ticket Assigned - Re: return process
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 02:33:35 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: return process hi Mrs atif here, some days before I requested for return some item. so after 2 or 3 days delivery boy came and take  items.  No contact was made after the item were taken away.
My concern is that how many days to take refund my amount back. 

Sent from my iPhone

> On 15 Nov 2020, at 9:02 AM, Centrepoint <[email-masked]> wrote:
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Babyshop Lifestyle Splash Shoe Mart Offers Clearance
> We’ve received your return request.
> Hi Sehrish Atif, thank you for getting in touch with us. Here’s how your return 1000165278 for order 6241073741 will work.
> Our delivery partner will pick up your return in around 3-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> SPLASH
> Full Length Jeggings with Pocket Detail and Elasticised Waistband
> Color: Black
> Size: 30
> Quantity: 1
> SAR 37.38
> 
> SPLASH
> Full Length Plain Denim Jeggings with Pocket Detail
> Color: Blue
> Size: 30
> Quantity: 1
> SAR 37.38
>  	
> Total	SAR 74.76
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
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> Reach out in 140 characters! We are @centrepointme.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1743842