Subject: New Reply Received - App hangs at Logo.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Nov 2020 21:11:24 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  App hangs at Logo.  Ticket comment <div dir="ltr">Hi,<div><br></div>
<div>Thank you for your response. My issue has been solved. The problem was on my router, Ipv6 Switch was ON which was  not letting apps like Centrepoint, Max &amp; Twitter to open. I disabled the switch and all apps are working fine now. I am sharing this info for your reference and record for future.</div>
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<div>Thank you for your support,</div>
<div><br></div>
<div>Najeebuddin Mohammad.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Nov 15, 2020 at 11:59 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Mohammad,<br><br>Thank you for getting in touch with us.<br><br>We apologise for the inconvenience caused to you.<br><br>We would like you to clear the cache of your app. You can also reinstall or update your application.<br><br>If you still face the same issue please provide us the following details:<br><br>1. App Version<br>2. Android/iOS Version<br>3. Screenshot of the issue.<br>4. Registered email address.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1689353