Subject: RE: Return request no courier #2000421747
From: Malik Ismail <[email-masked]>
To: K Nayan <[email-masked]>, Shatakshi Pandey <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>, FarEye Support <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Mon, 23 Nov 2020 10:39:49 +0000

Hi @Jagmohan Urmaliya (TCS)<mailto:[email-masked]>, @Thulasiraman Manoharan (TCS)<mailto:[email-masked]>, @FarEye Support<mailto:[email-masked]>

Please assist on below open issue.

INC0909666

Regards,
Malik
From: K Nayan <[email-masked]>
Sent: Monday, November 23, 2020 2:31 PM
To: Shatakshi Pandey <[email-masked]>; Malik Ismail <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Samer Salmeh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>
Subject: RE: Return request no courier #2000421747

Hi Shatakshi

This needs to be checked between the LMIT & Fareye team that what is the area city combination which is pushed for this return order. Also, Fareye and LMIT teams to have an RCA for the issue.

If it is an area city mismatch issue highlighted by the Fareye team, I will be able to validate.

Thank you
K Nayan
+971-503650952
+971-045174436

From: Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 2:25 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: RE: Return request no courier #2000421747

++ @K Nayan<mailto:[email-masked]> can you help to see which Egypt area is this and it should get assigned to which courier partner ? Will check with Fareye accordingly.

Please advise on the below case. No AWB getting assigned when raising return request.
Customer address is Masaken al mroro - Kafr El-Zayat West flat no 15 floor no 4

Thanks,
Shatakshi

From: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 23, 2020 2:08 PM
To: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>; Shatakshi Pandey <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: FW: Return request no courier #2000421747
Importance: High

Hi @Shatakshi Pandey<mailto:[email-masked]>,

Please advise on below complaint.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 7:07 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Samer Salmeh <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>
Subject: Re: Return request no courier #2000421747
Importance: High

External email sender, please take precaution.
Hi Team,

Please advise on the below case. No AWB getting assigned when raising return request.
Customer address is Masaken al mroro - Kafr El-Zayat West flat no 15 floor no 4

Thank you for your help!

Regards,
Fauzan

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 12 November, 2020 09:54:19
Subject: Re: Return request no courier #2000421747

Hi Team,

Please advise on the below case. No AWB getting assigned when raising return request.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 11, 2020 4:16:44 PM
Subject: Return request no courier #2000421747

Hi Team,

Order: 2000421747

we tried to raise return request for the order many times but there is problem as no Partner as per attached.

Kindly check and do the needful.

Regards,

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