Subject: Re: Missing items #6241273348
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 23 Nov 2020 02:40:26 -0700 (MST)

Kindly note the customer inform us that he received the item 

Regards 

From: "Samer Salmeh" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, November 23, 2020 3:00:16 PM 
Subject: Missing items #6241273348 

Hi Team, 

Regarding the below case we escalated to WH but no response, so kindly check and do the needful/ 

Problem Statement: Missing items 
Order Date : Nov 11, 2020 
Order ID: 6241273348 
Tracking ID: 46379355050 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 3 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 3 items has been shipped/Delivered from our side. 

Customer history: 1 item of 3 items is missing, customer wants the same ASAP. Customer reported the issue first time as per his history. 

The missing item is 158119982 - - Giggles Wooden Gliding Cradlethe cost of the item is SAR699.00