Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Nov 2020 11:05:41 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="ltr">waiting for reply,<div><br></div>
<div>the service standard of centerpoint is going down day by day, no one even bothers to reply to my earlier email.</div>
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<div>On Tue, 17 Nov 2020 at 16:56, Kehul Shah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi,<div><br></div>
<div>Still i have not received the amount refund in my credit ( in my shukran account )</div>
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<div>regards,</div>
<div>Kehul</div>
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<div dir="ltr" class="gmail_attr">On Thu, 12 Nov 2020 at 13:23, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1668865</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1668865<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Samer Salmeh : </div>
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<div>Hi Kehulshah,</div>
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<br>Thank you for shopping with us.<br><br>We sincerely apologies for the inconvenience caused to you.</div>
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<div>With reference to order no #9611051057.</div>
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<br>Please provide us with the return receipt that was given to you in the store so that we can initiate the refund ASAP.</div>
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<div dir="ltr"><div><br></div></div>
<div dir="ltr">Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
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<br><div><br></div>-- <br><div dir="ltr">Regards,<br><br>Kehul Shah<br><br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature">Regards,<br><br>Kehul Shah<br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1668865