Subject: RE: Late Collection, order #6236309375
From: Imran Masih <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Samer Salmeh <[email-masked]>, AbdelKader Salameh <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Abdulrahman Mohamad (SA)" <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>, Ramez Grada <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sat, 21 Nov 2020 06:38:16 +0000

Dear,

Please provide collection reference with complete address in order to arrange pickup collection.

Regards,
Imran Suleman Masih

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, November 19, 2020 6:21 PM
To: ALL RUH OPS - Landmark <[email-masked]>; Abdulrahman Mohamad (SA) <[email-masked]>; Ramez Grada <[email-masked]>; AbdelKader Salameh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Samer Salmeh <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; [email-masked]
Subject: Late Collection, order #6236309375
Importance: High

External email: avoid to open links or attachments unless sender is known and content is relevant..

HI Team,

With reference to the tracking ID:  46379042754
Order:  6236309375

Kindly arrange collection asap as its pending since long time.

Regards,
Fauzan

________________________________
From: "Samer Salmeh" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 19, 2020 11:55:44 AM
Subject: Late Collection, order #6236309375

Hi Team,

Problem Statement:Late Collection
Order Date : Oct 27, 2020
Order ID: 6236309375
Tracking ID: 46379042754
Assistance Required: Need Urgent Collection

Issue Description: we create a new return request  so kindly arrange the collection on priority basis.

Kindly note, the customer raised return request since 29 Oct till now the aramex team not collect it, so we esclated to them many times.

Kindly check and do the needful.

Regards,