Subject: RMA cancelled #9604323209
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 20 Nov 2020 11:46:50 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. 

As Per the AWB the item has been returned to the WH but the RMA cancelled and no receiving data on BI Oracle. 
Order ID: [ callto:6233124874 | 9604323209 ] 
RMA: 1000016733 
AWB: 46038663716 

Regards, 
Fauzan 

From: "Samer Salmeh" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, November 20, 2020 9:17:32 PM 
Subject: RMA cancelled #9604323209 

Hi Team 

Order ID: [ callto:6233124874 | 9604323209 ] 
RMA: 1000016733 

Issue Description: The items to returned WH on 28 Sep, but according to Hypris there is no refund and the return request status cancelled as per attach 

Kindly check and do the needful. 

Regards,