Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 20 Nov 2020 09:18:27 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.    Ticket comment <div>Dear Team,<br>
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Thank you for reaching out to Shipa delivery support team, Please note that the customer location is wrong please advise a new number.<br>
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Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
<br>
Your Shipa champs 
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/11/2020 1:12 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#1703098] -<br>
 
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<div dir="ltr">​Hi Team,</div>

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<div dir="ltr">Problem Statement: Late Delivery<br>
Order Date : Nov 12, 2020<br>
Order ID: 6241483222<br>
Tracking ID: SD000411027<br>
Assistance Required: Need Urgent Delivery<br>
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Issue Description: The order was shipped from our side on 12/11/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
CS Team,</div>
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<blockquote class="freshdesk_quote">في الجمعة, 20 نوفمبر في 1:09 PM <span class="separator">, Centrepoint &lt;[email-masked]&gt; كتب: </span>

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<div dir="rtl"><span class="separator">مرحبا بشاير،<br>
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شكرا لتواصلك معنا.<br>
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بخصوص طلبكم رقم 6241483222، نود اعلام حضرتك أنه تم رفع طلبك لفريق الشحن لتوصيل الطلب بأسرع وقت ممكن وستم التواصل معك من خلال رقمك المسجل لدينا (966556633222)، سنوافيكم بالمعلومات حال حصولنا عليها.</span></div>

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<div dir="rtl"><span class="separator">لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.<br>
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اصدقائك,<br>
فريق الدعم.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1703098