Subject: Refund Not Processed, order #6226852352
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 19 Nov 2020 05:33:53 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 24, 2020 
Order ID: 6226852352 
Tracking ID: 46283427400. 
RMA: 1000021892. 
Item's number: 162392060,162296987. 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website showing me Invalid number and the RMA not processed kindly check if you have received the items and process the RMA asap and update us. 

Kindly note we esclated to WH through ticket# 1651500 , but no response. 

Please check and do needful. 

Regards,