Subject: New Reply Received - Max fashion app failed to open
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Nov 2020 13:07:09 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Max fashion app failed to open  Ticket comment <div dir="auto">
<div>1. Version 6.39</div>
<div dir="auto">2. Android 10</div>
<div dir="auto">3. Screenshot attached</div>
<div dir="auto">4. Registered email  <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> </div>
<div dir="auto"><br></div>
<div dir="auto">
<br><br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Nov 15, 2020, 3:56 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ali,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for getting in touch with us.<br><br>We apologise for the inconvenience caused to you.<br><br>We would like you to clear the cache of your app. You can also reinstall or update your application.<br><br>If you still face the same issue please provide us the following details:<br><br>1. App Version<br>2. Android/iOS Version<br>3. Screenshot of the issue.<br>4. Registered email address.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>We look forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043166381803'>Screenshot_20201115-160640_Max.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1689270