Subject: Ticket Assigned - Re: We’ve received your online return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Nov 2020 05:39:46 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your online return request. The shipping didn’t take my parcel till now by the way I sent that return request a month ago

Sent from Yahoo Mail for iPhone

On Thursday, October 15, 2020, 3:03 PM, Max Fashion <[email-masked]> wrote:

#yiv4673077507 table {display:table;border-spacing:0px;padding:0;}#yiv4673077507 td {border:0;padding:0;}#yiv4673077507 .yiv4673077507two-column .yiv4673077507contents {font-size:14px;text-align:left;}#yiv4673077507 .yiv4673077507two-column img {width:100%;height:auto;}#yiv4673077507 .yiv4673077507two-column .yiv4673077507text {padding-top:10px;}#yiv4673077507 .yiv4673077507two-column {text-align:center;font-size:0;}#yiv4673077507 .yiv4673077507two-column .yiv4673077507column {width:100%;max-width:294px;display:inline-block;vertical-align:top;}#yiv4673077507 .yiv4673077507contents {width:100%;}@media only screen and (max-width:480px) {#yiv4673077507 table[class=yiv4673077507outercontainer] {width:320px !important;margin:0px auto !important;}#yiv4673077507 table[class=yiv4673077507innercontainer] {width:278px !important;margin:0px auto !important;}#yiv4673077507 span[class=yiv4673077507aligntext] {text-align:center !important;display:block !important;}#yiv4673077507 table[class=yiv4673077507getintouch] {width:95%;max-width:95% !important;}#yiv4673077507 div[class=yiv4673077507getintouch-block] {width:95% !important;max-width:95% !important;}#yiv4673077507 table[class=yiv4673077507brands] {width:50%;max-width:50% !important;}#yiv4673077507 div[class=yiv4673077507howitworks] {width:96% !important;}#yiv4673077507 table[class=yiv4673077507small] {width:20% !important;padding:0 10px 0 0;}#yiv4673077507 table[class=yiv4673077507small1] {width:65% !important;}#yiv4673077507 p[class=yiv4673077507alignleft] {text-align:left !important;}#yiv4673077507 td[class=yiv4673077507moveleft] {padding:0 !important;}#yiv4673077507 table[class=yiv4673077507navigation] {width:100%;}#yiv4673077507 td[class=yiv4673077507navlast] {text-align:right !important;}#yiv4673077507 table[class=yiv4673077507knowmore] {width:100% !important;}} 
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Thank you for submitting your return request

Hi Rodina Mamdouh, you’re almost there! You can finish returning these products in a few easy steps:
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1. Confirm your pick-up
 
Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.
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2. Box up your return
 
 Wrap and seal your products in their original packaging, and ensure that all tags are intact. 
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3. Hand over your return
 
Hand over the package to our courier partner and they will give you an acknowledgement receipt.
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4. Receive your refund
 
 Your products will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Reach out in 140 characters! We are @maxfashionMENA.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1689323