Subject: Ticket Assigned - Return Request
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 14 Nov 2020 04:14:00 +0000

Hi Samer Salmeh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Return Request Hi,Good Morning.
I've received this following email from Splash on 05 November, 2020.
"We’ve received your return request.
Hi Mohammed Ali Dudhwala, thank you for getting in touch with us. Here’s how your return 1000130758 for order 9610925348 will work.Our delivery partner will pick up your return in around 3-5 business days."
But till now 12 November, 2020 no one came for Pickup. 
Can you please check what's the issue??
An early response would be appreciated.
Thank You. 
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1686341