Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 12 Nov 2020 20:11:15 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div>Hi,</div>
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<div id="yMail_cursorElementTracker_1605211808287">Please i want copy of my invoice urgent becouse i want to exchange some items.<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 12 Nov 2020 at 15:32, Max</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9168142734"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Marwa,</div>
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<br>Thank you for shopping with us.<br><br>We apologise for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have forwarded your issue to our concern team. Our team is working on it. Once we will get the invoice we will get back to you.</div>
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<div dir="ltr">Kindly note, by reviewing your order information, we assure to you that the products which have not been shipped have not been calculated at the time of payment.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1679015