Subject: New Reply Received - Promotions or Gift Vouchers
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Nov 2020 17:11:48 +0000

Hi Samer Salmeh,  The customer has responded to the ticket.  Promotions or Gift Vouchers  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">So basically,  I can use this voucher for online purchase right?</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto"><br></div>
<div dir="auto">Anil </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Nov 11, 2020, 1:31 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1600763</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Samer Salmeh : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Anil,</div>
<div dir="ltr">
<br>Thank you for getting in touch with us.<br><br>We apologize for the late reply.</div>
<div><br></div>
<div dir="ltr">Regarding to the products that have been purchased and the offer has not been applied(161520862 - - Plain Padded T-shirt Bra with Hook and Eye Closure), we would like to inform you that we will issue a voucher worth  AED 20 for you to use it on your next purchase.<br><br>We are waiting for your confirmation and acceptance as soon as possible.<br><br>Once again, sincere apologies, and thank you for your patience.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1600763