Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Nesty John Pascua <[email-masked]>
To: Mark Balais <[email-masked]>
Cc: Alaa Musa <[email-masked]>, Nada Issa <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, Pavankumar A <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Thu, 6 Aug 2020 11:26:00 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mark,

Please create CRA for the below order. as per the below mail.

600915877

 cancel and refund

600837701-1

 cancel and refund

Regards,
Nesty

On Thu, Aug 6, 2020 at 10:07 AM Pavankumar A <[email-masked]>
wrote:

> @Nesty John Pascua <[email-masked]> FYI, Please proceed with CC
> confirmation,
>
> @Alaa Musa <[email-masked]> @Nada Issa Saad <[email-masked]> What
> about reminanig need reship or cancel?
>
> The above package was with us, I don't understand with your
> status...Please suggest properly, Thanks
>
> On Thu, Aug 6, 2020 at 9:36 AM Alaa Musa <[email-masked]> wrote:
>
>> Hi Ronald and Pavankumar
>>
>> I can see that only one of the above mentioned shipment was a return case
>> , please create CRA  for 600844292
>>
>> Regards,
>> Alaa
>>
>>
>> On Thu, 6 Aug 2020 at 08:45, Pavankumar A <[email-masked]>
>> wrote:
>>
>>> Hi Nada,
>>>
>>> Please check and confirm with customers as well as below shipments:
>>>
>>> Order number Pieces
>>> 600816364 1
>>> 600822367 1
>>> 700236818 1
>>> 700235633 1
>>> 600889380 1
>>> 600830477 1
>>> 700236374 1
>>>
>>>
>>>
>>>
>>> On Wed, Aug 5, 2020 at 6:02 PM Nada Issa <[email-masked]> wrote:
>>>
>>>> Dear Pavankumar,
>>>>
>>>> 600915877
>>>>
>>>>  cancel and refund
>>>>
>>>>  700243055
>>>>
>>>>  reship
>>>>
>>>>  700240922
>>>>
>>>>  order delivered on 15-jun-2020
>>>>
>>>>  600837701-1
>>>>
>>>>  cancel and refund
>>>>
>>>>
>>>>
>>>> Waiting for the rest to answer will update you once they answer.
>>>>
>>>>
>>>> Regards,
>>>>
>>>> On Wed, Aug 5, 2020 at 1:54 PM Nada Issa <[email-masked]> wrote:
>>>>
>>>>> Will do,
>>>>>
>>>>> On Wed, Aug 5, 2020 at 12:55 PM Pavankumar A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Nada,
>>>>>>
>>>>>> Okay we will proceed to reship but,
>>>>>>
>>>>>> Please update on all,  and make a table and send weather not
>>>>>> interested or Reship,
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> On Wed, Aug 5, 2020 at 12:12 PM Nada Issa Saad <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> The customer still wants the order #700243055. Can you please reship
>>>>>>> it.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Nada
>>>>>>>
>>>>>>> On Wed, Aug 5, 2020 at 8:28 AM Ronald Gaviola <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello +Alaa Musa <[email-masked]> +Moataz Salah El Din
>>>>>>>> <[email-masked]>
>>>>>>>>
>>>>>>>> Please check. Also I see some of those are collections. Can we hand
>>>>>>>> them directly to returns to process CRA?
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Ronald
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Ekta,
>>>>>>>>>
>>>>>>>>> Below shipments are returned by DHL, We can reship with other
>>>>>>>>> couriers but the time is passed, So please confirm with customers still
>>>>>>>>> they want this shipments, we will reship, If the customer doesn't want
>>>>>>>>> shipment, We will cancel and will create CRA for those.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Order ID Pcs
>>>>>>>>> 700243055 2
>>>>>>>>> 200281515_2 2
>>>>>>>>> 700236818 1
>>>>>>>>> 600887884 1
>>>>>>>>> 700236374 1
>>>>>>>>> 600900739 2
>>>>>>>>> 600915877 1
>>>>>>>>> 700240922 1
>>>>>>>>> 600844292 1
>>>>>>>>> 600813597 3
>>>>>>>>> 600837701_1 2
>>>>>>>>>
>>>>>>>>> Please confirm ASAP, Thanks
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>>
>>>>>>>>> *Pavankumar A*
>>>>>>>>> Last Mile Operations
>>>>>>>>>
>>>>>>>>> *P* +971 507074205
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>>>>>> --
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> *Pavankumar A*
>>>>>> Last Mile Operations
>>>>>>
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>>>>>
>>>
>>> --
>>>
>>> Regards,
>>>
>>> *Pavankumar A*
>>> Last Mile Operations
>>>
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>>>
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>>
>
> --
>
> Regards,
>
> *Pavankumar A*
> Last Mile Operations
>
> *P* +971 507074205
> *E* [email-masked] <[email-masked]>
>
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-- 
Regards,
Nesty John R. Pascua
Mumzworld.com