Subject: Re: Order #600924148 // Sku :BLUOBND-M350-B5 // Name :Black+Decker - 300W Hand Mixer - White // Missing Part
From: Samiya Sheikh <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Radwa Ali <[email-masked]>, Abdelmohsen basha <[email-masked]>, Cherry Ann Binondo <[email-masked]>
Date: Tue, 4 Aug 2020 14:34:23 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly check and update urgently. the customer wants a refund.

Regards

On Sun, Aug 2, 2020 at 1:12 PM Hyacinth Joyce <[email-masked]> wrote:

> Hi Team,
>
> The customer called to follow up and informed that she no longer needs the
> item.
>
> The customer wants a refund.
>
> Please assist asap.
>
> Thank you.
>
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, 27 Jul 2020 at 13:57, Denmark A <[email-masked]> wrote:
>
>> Hi Cherry,
>>
>> Sales Invoice already shared with you, please update.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Jul 27, 2020 at 1:35 PM <[email-masked]> wrote:
>>
>>> Hi @Denmark A <[email-masked]>,
>>>
>>> We have attached the invoice for SO#  600924148 and the photo shared by
>>> the cst.
>>>
>>> Please update us ASAP as she keeps following up.
>>>
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>> *From:* [email-masked] <[email-masked]> *On Behalf Of *Cherry
>>> Ann Binondo
>>> *Sent:* Tuesday, July 21, 2020 12:16 PM
>>> *To:* Denmark A <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>
>>> *Subject:* RE: Order #600924148 // Sku :BLUOBND-M350-B5 // Name
>>> :Black+Decker - 300W Hand Mixer - White // Missing Part
>>>
>>>
>>>
>>> Dear Denmark,
>>>
>>> Please send invoice copy and request customer to send some photos.
>>>
>>> Regards,
>>>
>>> Cherry
>>>
>>>
>>>
>>> *From:* Denmark A <[email-masked]>
>>> *Sent:* Tuesday, July 21, 2020 11:57 AM
>>> *To:* Cherry Ann Binondo <[email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>
>>> *Subject:* Order #600924148 // Sku :BLUOBND-M350-B5 // Name
>>> :Black+Decker - 300W Hand Mixer - White // Missing Part
>>>
>>>
>>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>>
>>> Return Reason:missing_part_or_pieces
>>> Comments :Hi, I’ve just received this item now and It is missing. The
>>> hooks or whisks are not included!?
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Best Regards,
>>>
>>> Den mark
>>>
>>