Subject: Re: #600948346 - # 600947204 // SKU :TM-73658 / SKU : TM-73658// Blocked Accounts
From: Syed Yakoob <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Naib Khan <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa Said <[email-masked]>, customer care <[email-masked]>
Date: Mon, 17 Aug 2020 19:03:55 +0400
List-Id: <ccteam.mumzworld.com>

Hello Anas,

600947204
Order completely picked, packed and deleted from loading. SKU # TM-73658
not shown on packing so the iwas deleted. Please create another order for
the same and let us know once the order is 100% on netsuite.

Best Regards,

On Mon, 17 Aug 2020 at 14:33, Anas nazzal <[email-masked]> wrote:

> Dear Team,
>
> Kindly assist with the subject order as the customer keeps calling to
> follow up the delivery.
>
> Best regards,
> Anas Nazzal
>
>
>
> ---------- Forwarded message ---------
> From: Erica Jane Serrano <[email-masked]>
> Date: Wed, Aug 12, 2020 at 2:30 PM
> Subject: Re: #600948346 - # 600947204 // SKU :TM-73658 / SKU : TM-73658//
> Blocked Accounts
> To: Rosette Modiri <[email-masked]>
> Cc: customer care <[email-masked]>
>
>
> Hello Rosette,
>
> I hope you are doing well.
>
> This is to inform that both SO has been committed.
>
> Thanks & Regards,
>
> *Erica Serrano*
> Logistics Executive
>
> *P* +971 4 433 9455 Ext (1337)
> *E* [email-masked] <[email-masked]>*
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Tue, Aug 11, 2020 at 4:50 PM Erica Jane Serrano <[email-masked]>
> wrote:
>
>> Hi Rosette,
>>
>> The account has been unblocked today and orders are processed. We will
>> receive the majority of the Purchase orders Tomorrow- since they pilled up.
>>
>> But for sure the majority of the SOs (Specially the oldest) will get
>> committed.
>>
>> Will check this SOs tomorrow once receiving is done in Our Warehouse.
>>
>> Thank you for your help in this matter and ensuring our customers are
>> informed. Regards.
>>
>> Thanks & Regards,
>>
>> *Erica Serrano*
>> Logistics Executive
>>
>> *P* +971 4 433 9455 Ext (1337)
>> *E* [email-masked] <[email-masked]>*
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
>> <https://www.youtube.com/user/MumZworld> 
>> <https://www.snapchat.com/add/mumzworld.com> 
>> <https://twitter.com/mumzworld>
>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> On Tue, Aug 11, 2020 at 4:45 PM Rosette Modiri <[email-masked]>
>> wrote:
>>
>>> Hi Erica,
>>>
>>> The reason of delay for these orders is showing blocked account in
>>> Netsuite, the customers are chasing their items.
>>>
>>> Please, can this be looked into.
>>>
>>> Thank you!
>>>
>>> Best Regards,
>>> Rosette
>>>
>>