Subject: Re: 600951292 // FAST-GEN-PT4BTS20P : Rainbow Skool - Caticorn 4 Compartment Lunchbox - Pink // Personalized order
From: Hyacinth Joyce <[email-masked]>
To: Kenneth Nwaso <[email-masked]>
Cc: "Alina D'Souza" <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Abdelmohsen basha <[email-masked]>, April De Torres <[email-masked]>
Date: Mon, 17 Aug 2020 16:00:52 +0400
List-Id: <ccteam.mumzworld.com>

Hi Kenneth,

This has been sorted out.

The personalization option has been removed in our website.
https://www.mumzworld.com/en/rainbow-skool-caticorn-4-compartment-lunchbox-pink

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 17 Aug 2020 at 15:53, April De Torres <[email-masked]> wrote:

> Kenneth,
>
> This SO has no personalization PO. You can check the code itself. It has
> no tick mark of special order.
>
>
>
>
>
> On Mon, Aug 17, 2020 at 3:52 PM Kenneth Nwaso <[email-masked]>
> wrote:
>
>> Another order #*700250123 *without personalization.
>> @April De Torres <[email-masked]> @Ekta Jesswani
>> <[email-masked]> please check if we are passing this information to FAST
>> SIGNS ADVERTISING AGENCY LLC.
>> <https://3651277.app.netsuite.com/app/common/entity/vendor.nl?id=22650649>
>>
>>
>> On Mon, Aug 17, 2020 at 10:36 AM Kenneth Nwaso <[email-masked]>
>> wrote:
>>
>>> Hello April and Alina,
>>>
>>> Customer requested for her order to be personalised but that didn't
>>> happen on the subject item. Was this raised to the Vendor Via the PO?
>>>
>>> Kindly check for further action.
>>>
>>> --
>>>
>>> *BEST REGARDS**...**✍*
>>>
>>>
>>
>> --
>>
>> *BEST REGARDS**...**✍*
>>
>>