Subject: Re: PLS CREATE THE CRA - 200299146_4
From: Hyacinth Joyce <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Mon, 17 Aug 2020 11:53:13 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hussain,

Please update CRA -  CRAKTM10006.

The customer did not receive the below 3 items only, the CRA created are
for 7 items.

BK-1876907 / TC-SI 18930 / KSA-SDT-65357300200
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=764365>

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, 13 Aug 2020 at 10:01, Mary Anne Agapito <[email-masked]>
wrote:

> Hi Hussain,
>
> Thanks for the update
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Tue, Aug 11, 2020 at 2:03 PM Hussain Firoz Miyagamwala <
> [email-masked]> wrote:
>
>> It will be done before Thursday
>>
>>
>> On Mon, Aug 10, 2020 at 7:02 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Hussain,
>>>
>>> As per Naib, CRA will be created
>>>
>>>
>>> Please do the needful asap, the customer is extremely furious and asking
>>> for a refund.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>