Subject: Re: Order #600929778 // Sku :GF-648A-48 // Name :Little Angel - Baby Activity Learning Walker - Blue // Wrong Item
From: Denmark A <[email-masked]>
To: Ranjith CR <[email-masked]>
Cc: Abigail Nicole Capinpin <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Jessa Garcia <[email-masked]>, Abdelmohsen basha <[email-masked]>, Fahad Shafiq <[email-masked]>
Date: Sun, 16 Aug 2020 16:19:49 +0400
List-Id: <ccteam.mumzworld.com>

Dear Ranjith,

Please process and credit* VRA_AR_RE1166* , this is already uploaded in the
Net suite .

Thank you.

Regards,
Den mark

On Thu, Aug 13, 2020 at 11:08 AM Abdelmohsen basha <[email-masked]>
wrote:

> Dear All,
>
> Please advise if we shall send you the item for replacement or shall we
> return it to your side and refund the customer.
>
> Please reply back ASAP.
>
> Thanks
>
> On Wed, 12 Aug 2020 at 13:10, Abigail Nicole Capinpin <
> [email-masked]> wrote:
>
>> Hi Shams,
>>
>>
>>
>> The images for SKU#GF-648A-48 in our system is as per below. However, the
>> one you’ve sent us is for GF-FD6820-BLUE.
>>
>>
>>
>> *GF-648A-48*
>>
>>
>>
>> *GF-FD6820-BLUE*
>>
>>
>>
>> Please let us know if you have stock for the correct order.
>>
>>
>>
>> Regards,
>>
>> *Abigail Capinpin*
>> Buyer
>>
>> *P* +971 4 433 9455
>> *E* [email-masked]
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
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>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Wednesday, August 12, 2020 12:50 PM
>> *To:* Shams Ziya <[email-masked]>; Abigail Nicole Capinpin <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
>> Nwaso <[email-masked]>; Michael Rolle <
>> [email-masked]>; Abdelmohsen basha <[email-masked]>
>> *Subject:* Re: Order #600929778 // Sku :GF-648A-48 // Name :Little Angel
>> - Baby Activity Learning Walker - Blue // Wrong Item
>>
>>
>>
>> +Abigail Nicole Capinpin <[email-masked]> Please assist
>> urgently.
>>
>>
>>
>> Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Wed, Aug 12, 2020 at 12:39 PM Denmark A <[email-masked]> wrote:
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation, and do the needful.
>>
>>
>>
>> Return Reason:doesnt_match_description_or_photos
>> Comments :Because you send me another item not the item i choose in the
>> pic above .. attached the pic of the item i got and a screenshot of my order
>>
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>>
>
> --
> Ahmed Basha
> M: 0551525964
> Returns Manager
> [email-masked]
> www.mumzworld.com
>
>