Subject: Re: Urgent return - SO# 600867152 - SKU: JT-ED1165
From: Shady Elgendy <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: Pankaj Mahey <[email-masked]>, Radwa Ali <[email-masked]>, Road Rider <[email-masked]>, Naib Khan <[email-masked]>, Sabid Ashraf Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Mohamed Magdy <[email-masked]>, "Alina D'Souza" <[email-masked]>, customer care <[email-masked]>
Date: Sun, 16 Aug 2020 14:06:56 +0400
List-Id: <ccteam.mumzworld.com>

@Naib Khan <[email-masked]> Please be sure to collect this item today

Thanks
ᐧ

On Sun, Aug 16, 2020 at 9:22 AM Abdelmohsen basha <[email-masked]>
wrote:

> Hello Shady,
>
> As per tracker, this CRA is mentioned twice with status "Collection
> Cancelled".
>
> @Naib Khan <[email-masked]>  @Eugene Mugisa <[email-masked]>,
> Please try to collect this today.
>
> Thanks
>
> On Sun, 16 Aug 2020 at 07:45, Shady Elgendy <[email-masked]> wrote:
>
>> +Abdelmohsen basha <[email-masked]> Please be sure to solve this
>> case today before EOD
>>
>> Thanks
>> ᐧ
>>
>> On Fri, Aug 14, 2020 at 5:14 PM Pankaj Mahey <[email-masked]>
>> wrote:
>>
>>> Dear Road Riders,
>>>
>>> Please do the needful
>>>
>>>
>>> @Naib Khan <[email-masked]> @Sabid Ashraf Khan <[email-masked]>
>>>
>>> Please ffup with road rider regarding this pickup
>>>
>>> Thanks & Regards
>>> Pankaj
>>>
>>>
>>> On Fri, Aug 14, 2020, 2:42 PM <[email-masked]> wrote:
>>>
>>>> Hi Pankaj,
>>>>
>>>> Please note that the SKU above has been handed to the driver from Road
>>>> rider as this is pending since June.
>>>>
>>>> @Alina D'Souza <[email-masked]>, Please create CRA and Ensure
>>>> this is solved ASAP. Customer has received 3 emails advising the pick up is
>>>> arranged and no CRA was created which is why the case has been pending
>>>> since June.
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>
>>
>> --
>>
>>

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