Subject: Re: Order #600949344 // TVT-KV-NS723CBC2-SR // Kuvings - C7000 Whole Slow Juicer - Silver // DEFECTIVE
From: Yaseen Shaqra <[email-masked]>
To: Victoria Mollena <[email-masked]>
Cc: Denmark A <[email-masked]>, "[email-masked]" <[email-masked]>, Abhilash Shekar <[email-masked]>, Evelyn Fernandes <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 16 Aug 2020 13:05:27 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please note that the customer asked for a refund

Kindly check and update us

On Sun, Aug 16, 2020 at 10:01 AM Victoria Mollena <
[email-masked]> wrote:

> Good Morning Denmark, please be informed that we have forwarded the below
> issue with our Kuvings brand team and we will update you accordingly.
>
>
>
> Thank you
>
> Victoria
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, August 15, 2020 5:03 PM
> *To:* [email-masked]; Abhilash Shekar <[email-masked]>;
> Evelyn Fernandes <[email-masked]>; Victoria Mollena <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Michael Rolle <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600949344 // TVT-KV-NS723CBC2-SR // Kuvings - C7000
> Whole Slow Juicer - Silver // DEFECTIVE
>
>
>
> *[CAUTION: This is an external email, please exercise caution while
> clicking on links and opening attachments.] *
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Customer Comments : Is not working properly please see attached video.
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>
>
>
>
>
>
>
>
>
>
>
>
> * VID_20200810_191839.mp4
> <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F1Mf7y31gJQcr4zGmdHI7seNoYLnirS13n%2Fview%3Fusp%3Ddrive_web&data=02%7C01%7Cvictoria.mollena%404homes.ae%7C2d2626f2f2ee4334b62508d8411b8c0a%7Cd75ead3620044186ac1279a5441e839f%7C1%7C1%7C637330933852697464&sdata=UqkHaC8hkVBB65r303dMwbDZSc%2BwH6As4lDMgAGewCs%3D&reserved=0>**[image:
> Image removed by sender.]*
>
>
>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE