Subject: Re: 600929001 UPDATE CRA
From: Angeli Fontillas <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: Naib Khan <[email-masked]>, Muhammad Ayoub <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Road Rider <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Sat, 15 Aug 2020 15:10:41 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

May we have an update on this please?

Customer is following up on her refund, saying that time has been collected
last month but we have not received the item in the warehouse yet.

Please advise.

Thank you.

On Thu, 13 Aug 2020 at 16:04, Shady Elgendy <[email-masked]> wrote:

> Updates please?
> ᐧ
>
> On Thu, Aug 13, 2020 at 9:10 AM Rukhsana Zafar <[email-masked]>
> wrote:
>
>> On 13-08-2020 08:43 AM, Shady Elgendy wrote:
>>
>> @Rukhsana .. Is this order collected?
>> Please be sure to handover today
>> ᐧ
>>
>> On Wed, Aug 12, 2020 at 10:24 AM Rukhsana Zafar <[email-masked]>
>> wrote:
>>
>>> On 12-08-2020 08:36 AM, Naib Khan wrote:
>>>
>>> +Muhammad Ayoub <[email-masked]> +Hafiz Abdul Ghaffar
>>> <[email-masked]>
>>>
>>> Please collect today without fail ASAP.
>>>
>>> CRA_AR_RE13747
>>>
>>>
>>> Regards.
>>> Naib
>>>
>>> On Wed, 12 Aug 2020 at 08:33, Shady Elgendy <[email-masked]> wrote:
>>>
>>>> +Eugene Mugisa <[email-masked]> Please be sure to close it today
>>>>
>>>> Thanks
>>>> ᐧ
>>>>
>>>> On Tue, Aug 11, 2020 at 3:13 PM Abdelmohsen basha <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello Last Mile team,
>>>>>
>>>>> Please check this collection and reply back with the stage of the
>>>>> item, this is updated on tracker by sabid on 26th of july to "Collection
>>>>> initiated" and so far we didn't receive the item.
>>>>>
>>>>> Please check and send feedback ASAP.
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Tue, 11 Aug 2020 at 15:06, Shady Elgendy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Abdelmohsen basha <[email-masked]> Please check where is this
>>>>>> item and close it today
>>>>>>
>>>>>> Thanks
>>>>>> ᐧ
>>>>>>
>>>>>> On Tue, Aug 11, 2020 at 2:03 PM Denmark A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Dear Alina,
>>>>>>>
>>>>>>> Still an item not yet received, and status update form tracker is
>>>>>>> collection initiated.
>>>>>>>
>>>>>>> Regards,
>>>>>>> Den mark
>>>>>>>
>>>>>>> On Tue, Aug 11, 2020 at 1:17 PM Alina D'Souza <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>>
>>>>>>>> @Denmark A <[email-masked]> update cra
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Alina
>>>>>>>>
>>>>>>>> On Tue, Aug 11, 2020 at 1:07 PM Naib Khan <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Hi Alina,
>>>>>>>>>
>>>>>>>>> Item collected as per our record.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> CRA_AR_RE13747
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> @Returns.fc <[email-masked]> @Abdelmohsen basha
>>>>>>>>> <[email-masked]> can you please confirmed if you
>>>>>>>>> received the item physically.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Regards.
>>>>>>>>> Naib
>>>>>>>>>
>>>>>>>>> On Tue, 11 Aug 2020 at 12:44, Alina D'Souza <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Team,
>>>>>>>>>>
>>>>>>>>>> Please advise was initiated on 25th July customer wants a GC
>>>>>>>>>>
>>>>>>>>>> Kindly advise asap
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>> Alina
>>>>>>>>>>
>>>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>> Dear Team,
>>>
>>> Greeting of the day,
>>>
>>> Apologize for the inconvenience Today we will collect the shipment and
>>> tomorrow we will given back to your WH ASAP
>>>
>>>
>>> Thanks & regards
>>> *Priyanka Jadhav*
>>> Operations Cum Sales Coordinator
>>> + 971 565268107
>>>
>>
>>
>> --
>>
>> Dear Team,
>>
>> We will Check & update you you ASAP
>> -- Priyanka Jadhav
>> Operations Cum Sales Coordinator
>> + 971 565268107
>>
>
>
> --
>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE