Subject: RE: Order #600945739 // Sku :JRT-H818 // Name :Hola - Brainwave Stimulator // Defective part
From: <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'Maysam Salemi'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>
Date: Sat, 15 Aug 2020 11:12:01 +0400
List-Id: <ccteam.mumzworld.com>

No problem. please return. 

Regards,

Yaser Mosanna

From: Denmark A <[email-masked]> 
Sent: Saturday, August 15, 2020 11:11 AM
To: Yaser Mosanna <[email-masked]>
Cc: Maysam Salemi <[email-masked]>; Naser Mosanna <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Abdelmohsen basha <[email-masked]>; Michael Rolle <[email-masked]>; Kenneth Nwaso <[email-masked]>
Subject: Re: Order #600945739 // Sku :JRT-H818 // Name :Hola - Brainwave Stimulator // Defective part

Dear Yaser, 

Customer wants a refund thank you. 

Regards, 

Den mark

On Sat, Aug 15, 2020 at 11:02 AM <[email-masked] <mailto:[email-masked]> > wrote:

Hi Denmark,

Sure no problem, we can do refund or send her a replacement.

 

Regards,

Yaser Mosanna

From: Denmark A <[email-masked] <mailto:[email-masked]> > 
Sent: Saturday, August 15, 2020 11:01 AM
To: Yaser Mosanna <[email-masked] <mailto:[email-masked]> >; Maysam Salemi <[email-masked] <mailto:[email-masked]> >; Naser Mosanna <[email-masked] <mailto:[email-masked]> >
Cc: customer care <[email-masked] <mailto:[email-masked]> >; Returns.fc <[email-masked] <mailto:[email-masked]> >; Abdelmohsen basha <[email-masked] <mailto:[email-masked]> >; Michael Rolle <[email-masked] <mailto:[email-masked]> >; Kenneth Nwaso <[email-masked] <mailto:[email-masked]> >
Subject: Order #600945739 // Sku :JRT-H818 // Name :Hola - Brainwave Stimulator // Defective part

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :The rotation of the rattles not working, please refund.

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark