Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Date: Thu, 13 Aug 2020 16:42:01 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Sabid,

Good day.

Our sincere apologies for the wait.

Please hold for the next update on 17/08/2020 at 16:00 hours, we are pushing our concerned teams to expedite & conclude this case.

Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: 08/12/2020 13:12 >> >>
Hi Sabid,
 
 as the investigation is still on going.
 
Please hold for the next update on 13/08/2020 at 15:00 hours.
Should you require any further assistance, please contact me directly.   Best Regards, Vinayak ThapaKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates  

 >>  >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: 08/11/2020 20:03 >> >>
Hi Sabid,
 
Good day.
 
Our sincere apologies for the delay, as the investigation is still on going.
 
Please hold for the next update on 12/08/2020 at 15:00 hours.
 
In the mean time. Please provide us with images of the outer packaging & contents, as it will greatly assist with our searches.
 
Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: 08/09/2020 18:25 >> >>
Hi Sabid,
 
Good day.
 
We are yet to receive the final conclusion/update. I am pushing our team to expedite & advise.
 
Please hold for the next update on 11/08/2020 at 15:00 hours.
 
We sincerely apologize for the inconvenience caused by this incident.
 
Should you require any further assistance, please contact me directly.
 Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: 08/05/2020 18:43 >> >>
Hi Sabid,
 
Good day.
 
Our sincere apologies for the delay. The investigation on this case, is still on going. I am pushing our concerned team to expedite & provide the conclusion.
 
Please hold for the next update, latest by 09/08/2020 at 15:00 hours.
 
Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: 08/03/2020 21:42 >> >>
Hi Sabid,
 
Good day.
 
We have already initiated an investigation on the subject shipment. Please hold for the next update on 05/08/2020 at 17:30 hrs, due to the EID holidays in Saudi Arabia.
 
Should you require any further assistance, please contact me directly.Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: ( Incident #1211646) Partial Delivery AWB: 9554765765 >> Sent: Mon, 03 Aug 2020 06:43:58 UTC+04:00 >> >>
Team DHL, >> the order no. is showing  AWB: 9554765765 Partial Delivery, >> But Cx. has not received anything yet. >> Kindly check, Investigate and Update urgently >>  >>[[:removedImage(image.png):]] >>  >>  >> >>--  >>Sabid Khan >>Senior LM Coordinator >> Contact no. : +971-555759458 >> Email ID : [email-masked]

 

 
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