Subject: Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
From: Vipul Arora <[email-masked]>
To: Taqwa Ali <[email-masked]>
Cc: "Asad ." <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Angeli Fontillas <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Thu, 13 Aug 2020 16:43:03 +0400
List-Id: <ccteam.mumzworld.com>

@Zubair Wahid <[email-masked]> : Kindly check here as per you update
missing item was shipped
ᐧ

On Thu, 13 Aug 2020 at 16:00, Taqwa Ali <[email-masked]> wrote:

> Dear Team
>
> The CM received only 2 items from _1, the last item is missing.
>
>
> Regards
> Taqwa
>
> On Thu, Aug 13, 2020 at 3:56 PM Taqwa Ali <[email-masked]> wrote:
>
>> Dear Vipul
>>
>> The CM did not receive the missing item, she keeps calling to follow up.
>>
>> Regards
>> Taqwa
>>
>> On Thu, Aug 13, 2020 at 2:53 PM Vipul Arora <[email-masked]> wrote:
>>
>>> Dear Taqwa,
>>>
>>> Missing item was shipped and already delivered on 6th August. Same was
>>> updated old ticket 1194454.
>>>
>>> Please confirm with the customer and let m know if not solved.
>>>
>>> @Asad <[email-masked]> : fyi
>>>
>>>
>>>
>>> ᐧ
>>>
>>> On Thu, 13 Aug 2020 at 14:35, Asad . <[email-masked]> wrote:
>>>
>>>> @[email-masked] <[email-masked]>
>>>>
>>>>
>>>>
>>>> Adding Vipul to check the old files which might tell us if we have
>>>> re-shipped or we need to refund?
>>>>
>>>>
>>>>
>>>> Kind Regards,
>>>>
>>>> *Asad Pirzada*
>>>> Chief Operations Officer
>>>>
>>>> *M * +971 504 09 5386
>>>> *E* [email-masked]
>>>>
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
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>>>>
>>>> *From: *Taqwa Ali <[email-masked]>
>>>> *Date: *Thursday, 13 August 2020 at 2:33 PM
>>>> *To: *Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <
>>>> [email-masked]>, Asad <[email-masked]>
>>>> *Cc: *Angeli Fontillas <[email-masked]>, Ahmed Irfan <
>>>> [email-masked]>, customer care <[email-masked]>, Yaseen
>>>> Shaqra <[email-masked]>
>>>> *Subject: *Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
>>>>
>>>>
>>>>
>>>> Dear Team
>>>>
>>>>
>>>>
>>>> Please assist, and update, CM want a refund
>>>>
>>>>
>>>>
>>>> MISSING ITEM SINCE 15-May
>>>>
>>>>
>>>>
>>>> @Zubair Wahid <[email-masked]>  @Ahmed Irfan
>>>> <[email-masked]>
>>>>
>>>>
>>>>
>>>> @Hussain Firoz Miyagamwala <[email-masked]>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>> Taqwa
>>>>
>>>>
>>>>
>>>> On Mon, Aug 3, 2020 at 12:29 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>>>> update us urgently
>>>>
>>>>
>>>>
>>>> On Sat, Aug 1, 2020 at 1:35 PM Angeli Fontillas <[email-masked]>
>>>> wrote:
>>>>
>>>> Hello Team,
>>>>
>>>>
>>>>
>>>> Please update, customer is constantly following up.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Wed, 22 Jul 2020 at 17:41, Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi Zubair and Ahmed,
>>>>
>>>>
>>>>
>>>> Please note that the customer confirmed that she did not
>>>> receive the below item
>>>>
>>>>
>>>>
>>>> KSA-TT-LIT-644658
>>>>
>>>>
>>>>
>>>> the customer wants a refund urgently or she will complain to DED
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Shaqra*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>> *Error! Filename not specified.*
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> *Regards,*
>>>>
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Mohammed*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>> *Error! Filename not specified.*
>>>>
>>>>