Subject: Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
From: "Asad ." <[email-masked]>
To: Taqwa Ali <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Thu, 13 Aug 2020 10:35:16 +0000
List-Id: <ccteam.mumzworld.com>

@[email-masked]<mailto:[email-masked]>

Adding Vipul to check the old files which might tell us if we have re-shipped or we need to refund?

Kind Regards,
Asad Pirzada
Chief Operations Officer
M  +971 504 09 5386
E [email-masked]<mailto:[email-masked]>

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From: Taqwa Ali <[email-masked]>
Date: Thursday, 13 August 2020 at 2:33 PM
To: Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Asad <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>
Subject: Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658

Dear Team

Please assist, and update, CM want a refund

MISSING ITEM SINCE 15-May

@Zubair Wahid<mailto:[email-masked]>  @Ahmed Irfan<mailto:[email-masked]>

@Hussain Firoz Miyagamwala<mailto:[email-masked]>

Regards
Taqwa

On Mon, Aug 3, 2020 at 12:29 PM Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
@Zubair Wahid<mailto:[email-masked]> @Ahmed Irfan<mailto:[email-masked]> Please update us urgently

On Sat, Aug 1, 2020 at 1:35 PM Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello Team,

Please update, customer is constantly following up.

On Wed, 22 Jul 2020 at 17:41, Yaseen Shaqra <[email-masked]<mailto:[email-masked]>> wrote:
Hi Zubair and Ahmed,

Please note that the customer confirmed that she did not receive the below item

KSA-TT-LIT-644658

the customer wants a refund urgently or she will complain to DED

--
Best Regards,
Yaseen Shaqra
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
Error! Filename not specified.

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

[Image removed by sender. Inline image 1]

--
Best Regards,
Yaseen Mohammed
Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]<mailto:[email-masked]>  │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
Error! Filename not specified.