Subject: Re: SO 700244708_1- MISSING BOX
From: Rukhsana Zafar <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Sagar Khawani <[email-masked]>, Angeli Fontillas <[email-masked]>, Naib Khan <[email-masked]>, Road Rider <[email-masked]>, Muhammad Ayoub <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Thu, 13 Aug 2020 13:33:21 +0400
List-Id: <ccteam.mumzworld.com>

On 13-08-2020 01:26 PM, Yaseen Shaqra wrote:

> Hi Team,
> 
> Please note that we have created a new order for the customer 700250608  
> 
> @Eugene Mugisa FYI 
> 
> @Sagar Khawani Please charge the lost shipment on Road riders an amount of 79.80 AED 
> 
> On Wed, Aug 12, 2020 at 5:55 PM Rukhsana Zafar <[email-masked]> wrote: 
> 
> On 12-08-2020 05:49 PM, Angeli Fontillas wrote: 
> 
> Hello Rukhsana, 
> 
> Can you check on your record how many boxes your courier delivered on that day please? 
> 
> Thank you.  
> 
> On Wed, 12 Aug 2020 at 17:33, Rukhsana Zafar <[email-masked]> wrote: 
> 
> On 12-08-2020 05:04 PM, Naib Khan wrote: 
> +Road Rider +Muhammad Ayoub +Hafiz Abdul Ghaffar  
> 
> please investigate and delivered the 2 boxes ASAP. 
> 
> Regards. 
> Naib 
> 
> On Wed, 12 Aug 2020 at 16:59, Angeli Fontillas <[email-masked]> wrote: 
> 
> Hello Team, 
> 
> Please confirm home many boxes did your courier deliver to the customer for the subject order please. 
> 
> Customer said that they only received  1 out of 2 boxes and missing the below item. 
> 
> Fine Baby Pack Of 2 Diapers Fast Sorption Maxi 11-18kg 140pcs
> SKU-NG-10910400336 
> 
> Please check and advise asap. 
> 
> Thank you. 
> 
> Regards,
> 
> Angeli Fontillas
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked] │ w: www.mumzworld.com [1]
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

Dear Team, 

Due to delay we can not be able to help with the issue as it was
delivered on 30 jun 2020.

-- 
Priyanka Jadhav 
Operations Cum Sales Coordinator
+ 971 565268107 
  -- 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked] │ w:
www.mumzworld.com [1]
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
PO Box 500245, Dubai, UAE

Dear Team , 

We will check it once again and get back to you asap. 

Thank you

-- 

Priyanka Jadhav 
Operations Cum Sales Coordinator
+ 971 565268107 
  -- 

Best Regards, 

_Yaseen Mohammed_ 

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked]  │ w: www.mumzworld.com
[1]
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE 

Dear team, 

Noted. Thank you for the information.

-- 
Priyanka Jadhav 
Operations Cum Sales Coordinator
+ 971 565268107 

Links:
------
[1] http://www.mumzworld.com/