Subject: Re: Marked Delivered But not Received - 600940703_2
From: Mary Anne Agapito <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Naib Khan <[email-masked]>
Date: Thu, 13 Aug 2020 12:28:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Rukshana,

Thanks for the update.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, Aug 11, 2020 at 9:23 AM Rukhsana Zafar <[email-masked]>
wrote:

> On 10-08-2020 12:10 PM, Mary Anne Agapito wrote:
>
> Hi Rukhsana,
>
> I just spoke with the customer, she also received the photo you had sent
> but it is not their door.
>
> She is just waiting for her sister to take a photo of their door and she
> will send it thru whatsapp.
>
> Please assist. Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Mon, Aug 10, 2020 at 11:48 AM Rukhsana Zafar <[email-masked]>
> wrote:
>
>> On 10-08-2020 10:15 AM, Mary Anne Agapito wrote:
>>
>> Hi Rukshana,
>>
>> The customer called again today, still, the order was not delivered.
>>
>> Please ensure the delivery today without any fail. Let's close this case
>> once and for all
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sat, Aug 8, 2020 at 5:15 PM Rukhsana Zafar <[email-masked]>
>> wrote:
>>
>>> On 2020-08-08 05:32, Mary Anne Agapito wrote:
>>>
>>> Hi Rukhsana,
>>>
>>> As per the customer, she only received a call around 9 pm from the
>>> driver but no one came to deliver. However, on our record, it shows
>>> delivered on 05 Aug.
>>>
>>> Please check and do the needful. The customer needs it urgently.
>>>
>>> @Naib Khan <[email-masked]> - pls assist as well.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> Dear team,
>>>
>>> Noted i will check with it and inform you ASAP.
>>> --
>>> *Priyanka Jadhav*
>>> Operations Cum Sales Coordinator
>>> + 971565268107
>>>
>> Dear team,
>>
>> The delivery is done by the driver,  driver said when driver reach front
>> of her door driver bang the bell but no one open the door then driver call
>> her she  said yes no one open the door you leave the order front of door
>> and go.
>> --
>> *Priyanka jadhav*
>> Operations Cum Sales Coordinator
>> + 971 565268107
>>
> Dear Team,
>
> Greeting of the day.
>
> We Delivered the shipment to the customer and customer received it.
>
> Thank you
> --
> *Priyanka Jadhav *
> Operations Cum Sales Coordinator
> + 971565268107
>