Subject: Re: Order #600935570 // Sku :AFR-FGG45-00 // Name :Fisher Price - Deluxe Kick Play Piano Gym // DAMAGED
From: Radwa Ali <[email-masked]>
To: Prajith Raghavan <[email-masked]>
Cc: Denmark A <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Wed, 12 Aug 2020 18:13:14 +0400
List-Id: <ccteam.mumzworld.com>

Hi Prajith,
Please advise as the customer is calling for the replacement.
Can we proceed with reorder ?

*Radwa Ali*
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE

On Tue, Aug 11, 2020 at 12:14 PM Prajith Raghavan <[email-masked]>
wrote:

> Dear Denmark,
>
>
>
> We will request the shipper for the credit note , can we have the image
> also
>
>
>
> Kind Regards,
>
>
>
> *Prajith Raghavan*
>
>
>
> Business Development Team
>
> p:  +971 (0)4 245 1312 │ e: [email-masked] <[email-masked]>
> │ w: www.mumzworld.com
>
>
>
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Tuesday, August 11, 2020 12:08 PM
> *To:* Prajith Raghavan <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Michael Rolle <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600935570 // Sku :AFR-FGG45-00 // Name :Fisher
> Price - Deluxe Kick Play Piano Gym // DAMAGED
>
>
>
> Dear All,
>
>
>
> Please assist and update as well to proceed.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Aug 10, 2020 at 12:41 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and assist.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :This item is broken, some of the music push doesn't work. I
> would like to have my money back or credit in mumzworld to Buy something
> else
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>