Subject: Re: Missing Item // Order 100152110
From: Omar Khaled <[email-masked]>
To: Ekta Jesswani <[email-masked]>
Cc: customer care <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Wed, 12 Aug 2020 14:18:30 +0200
List-Id: <ccteam.mumzworld.com>

Dear Ekta,

Any updates regarding this case, as per the ticket is closed by Mostafa
Said
https://mumzworldhelp.zendesk.com/agent/tickets/1190827

And the customer didn't receive the missing item till today, so please
check and give us your feedback regarding this.

Regards,
Omar Khaled.

On Sun, Jul 26, 2020 at 12:35 PM Omar Khaled <[email-masked]> wrote:

> Dear Ekta,
>
> Kindly need your assistance regarding the below :
>
> Order no. #100152110
> AWB # 31013000041919
> Courier: Wimo
> Missing item: Philips Avent Natural 2.0 Bottle 260Ml X2
> SKU: PA461
> Amount : 72.75 AED
>
> Incident #1190827
>
> As per CCTV footage mention missing item was perfectly packed in order, as
> per updates from Mostafa Said, and the customer is demanding that it is
> still missing item and didn't receive, so we need to find another
> alternative solution to provide the customer.
>
> Thanks & Regards,
> Omar Khaled
>