Subject: Re: 1Z289F8W6757489649 DAMAGED
From: Mohit Caleb <[email-masked]>
To: Ronald Gaviola <[email-masked]>, Muhammad Habib <[email-masked]>
Cc: [email-masked], Alaa Musa <[email-masked]>, Amir Julkarnain <[email-masked]>, Customer Care Team <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, Pavankumar A <[email-masked]>, Rzaldivar <[email-masked]>, [email-masked]
Date: Wed, 12 Aug 2020 11:27:55 +0400
List-Id: <ccteam.mumzworld.com>

+Muhammad Habib <[email-masked]>

Kindly investigate this matter & feedback as soon as possible.

On Wed, Aug 12, 2020 at 11:25 AM Ronald Gaviola <[email-masked]>
wrote:

> +Mohit Caleb <[email-masked]>
>
> Please check and share how the packaging was before we hand over the
> shipment to UPS.
>
>
> Regards,
> Ronald
>
>
> On Wed, Aug 12, 2020 at 10:35 AM <[email-masked]> wrote:
>
>>
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>> Dear Ronald,
>>
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>> The subject shipment we have received in damaged condition, please find
>> the attached pictures.
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>> The subject shipment was damaged in transit due to insufficient packaging
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>> Please Note that this is multiple shipments and only one shipment is got
>> damaged (  total 4 boxes)
>>
>> please advise we can repack with new carton and deliver the shipment?
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>> Best Regards
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>>
>>
>> *Chantelle Cardozo*
>>
>> Preferred Customer Associate
>>
>>
>>
>> *UPS Gulf LLC *
>>
>> Al Moosa Tower 2, 25 Floor
>>
>> Sheikh Zayed Road, P.O. Box 26026
>>
>> Dubai, United Arab Emirates
>>
>> Tel +971 4 3815278
>>
>> Mobile 00971561770264
>>
>> Fax +971 4 3390835
>>
>> [email-masked]
>>
>>
>>
>> *Existing UPS rates will be revised effective 01 January 2020. For more
>> information on the annual General Rate Increase (GRI) applicable to your
>> account, please contact your Account Manager or call UPS Customer Service
>> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
>> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
>> 29th December 2019. *
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>

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