Subject: RE: Order #600658272 // Sku :PA126 // Name :Philips AVENT Combined Baby Food Steamer and Blender // Defective not working
From: "Theresa Gardoce" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Wed, 12 Aug 2020 09:25:14 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Kindly send the invoice of the customer.

Thanks,

 

Theresa Gardoce

Sales Coordinator

Al Qadi Pharmacy & Est.

M. +971 50180 1617  T. +971 4 2672246

P. 33936 Dubai, UAE W. alqadi1957.com

This e-mail message is intended for the addressee(s) and contains information, which may be confidential. If you are not the intended recipient please do not read, save, forward, disclose, or copy the contents of this e-mail. If this e-mail has been sent to you in error, please delete it thank you.

 

From: Theresa Gardoce [mailto:[email-masked]] 
Sent: Tuesday, August 11, 2020 3:51 PM
To: 'Denmark A'
Cc: 'customer care'; 'Returns.fc'; 'Alina D'Souza'; 'Kenneth Nwaso'; 'Michael Rolle'; 'Abdelmohsen basha'
Subject: RE: Order #600658272 // Sku :PA126 // Name :Philips AVENT Combined Baby Food Steamer and Blender // Defective not working

Dear Denmark,

Please send the invoice copy of the customer details.

 

Thanks,

 

Theresa Gardoce

Sales Coordinator

Al Qadi Pharmacy & Est.

M. +971 50180 1617  T. +971 4 2672246

P. 33936 Dubai, UAE W. alqadi1957.com

This e-mail message is intended for the addressee(s) and contains information, which may be confidential. If you are not the intended recipient please do not read, save, forward, disclose, or copy the contents of this e-mail. If this e-mail has been sent to you in error, please delete it thank you.

 

From: Denmark A [mailto:[email-masked]] 
Sent: Monday, August 10, 2020 11:25 AM
To: Theresa Gardoce
Cc: customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Michael Rolle; Abdelmohsen basha
Subject: Order #600658272 // Sku :PA126 // Name :Philips AVENT Combined Baby Food Steamer and Blender // Defective not working

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Also find the attached video for your reference.

Return Reason:doesnt_work_or_defective
Comments :Hello, this steamer/blender now has a melting/toxic plastic smell when in use. When we tried to clean it, black water came out. It was working fine for 6 months and all of a sudden stopped. Is it under warranty since it's within the first year?  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark