Subject: Re: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld Order No. 100151286
From: Ronald Gaviola <[email-masked]>
To: Mariya Christy <[email-masked]>
Cc: Amir Mustafa Ebadda <[email-masked]>, Mir Taqi Ali <[email-masked]>, lastmile <[email-masked]>, Ekta Jesswani <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>, Key Accounts - UAE <[email-masked]>
Date: Tue, 11 Aug 2020 17:15:07 +0400
List-Id: <ccteam.mumzworld.com>

Thanks Christy!

Please make sure the package is going to be delivered to customer's
doorstep tomorrow

Regards,
Ronald

On Tue, Aug 11, 2020 at 3:59 PM Mariya Christy <[email-masked]>
wrote:

> *Dear Ronald,*
>
>
>
> I spoke to customer and he agreed for *delivery by tomorrow*. Will keep
> you posted with update.
>
>
>
>
>
>
>
> Thanks & Regards,
>
> *MARIYA CHRISTY*
>
> CS Key Accounts Agent
> Customer Service Dept.
> Dubai - United Arab Emirates
>
> T
>
> +971 4 606 9099
>
>  EXT
>
>   4032
>
> M
>
> +971 58 954 7017
>
>  F
>
> +971 4 235 1166
>
> E
>
> [email-masked] <[email-masked]>
>
> <http://www.smsaexpress.com/>
>
> <https://www.iso.org/home.html>
>
> <https://www.tapaonline.org/>
>
> <https://www.ticsi.org/>
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> <http://www.facebook.com/SMSAExpress>
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>  <http://twitter.com/SMSAExpress>
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>
> [image: Description: Description: Please consider the environment before
> printing this email]
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> This e-mail contains confidential information or information belonging to
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> disclosure, use, dissemination or copying (either whole or partial) of this
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>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Tuesday, 11 August, 2020 3:01 PM
> *To:* Mariya Christy
> *Cc:* Amir Mustafa Ebadda; Mir Taqi Ali; lastmile; Ekta Jesswani;
> customer care; Eugene Mugisa; Asad
> *Subject:* Re: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld
> Order No. 100151286
>
>
>
> Hi Christy,
>
>
>
> Please update us here.
>
>
>
>
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
>
>
> On Tue, Aug 11, 2020 at 12:38 PM Mariya Christy <[email-masked]>
> wrote:
>
> *Dear Ronald,*
>
>
>
> As discussed, we already informed our team to coordinate with customer and
> we will keep you posted
>
>
>
>
>
> *Barcode*
>
> *Scan Time*
>
> *Scan Comment*
>
> 290100990498
>
> 11/08/2020 09:09
>
> cd under payment
>
>
>
>
>
>
>
> Thanks & Regards,
>
> *MARIYA CHRISTY*
>
> CS Key Accounts Agent
> Customer Service Dept.
> Dubai - United Arab Emirates
>
> T
>
> +971 4 606 9099
>
>  EXT
>
>   4032
>
> M
>
> +971 58 954 7017
>
>  F
>
> +971 4 235 1166
>
> E
>
> [email-masked] <[email-masked]>
>
> <http://www.smsaexpress.com/>
>
> <https://www.iso.org/home.html>
>
> <https://www.tapaonline.org/>
>
> <https://www.ticsi.org/>
>
> <https://sa.greatplacetowork.com/en/>
>
> <http://www.facebook.com/SMSAExpress>
>
>  <http://twitter.com/SMSAExpress>
>
> <http://www.instagram.com/SMSAExpress>
>
> <https://www.linkedin.com/company/smsaexpress/>
>
> [image: Description: Description: Please consider the environment before
> printing this email]
>
>
>
> This e-mail contains confidential information or information belonging to
> SMSA Express and is intended solely for the addressees. The unauthorized
> disclosure, use, dissemination or copying (either whole or partial) of this
> e-mail, or any information it contains, is prohibited. E-mails are
> susceptible to alteration and their integrity cannot be guaranteed. SMSA
> Express shall not be liable for this e-mail if modified or falsified. If
> you are not the intended recipient of this e-mail, please delete it
> immediately from your system and notify the sender of the wrong delivery
> and the mail deletion.
>
>
>
>
>
> *From:* Ronald Gaviola [mailto:[email-masked]]
> *Sent:* Tuesday, 11 August, 2020 12:10 PM
> *To:* Eugene Mugisa; Asad
> *Cc:* Mariya Christy; Amir Mustafa Ebadda; Mir Taqi Ali; lastmile; Ekta
> Jesswani; customer care
> *Subject:* Re: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld
> Order No. 100151286
>
>
>
> Hi Christy,
>
>
>
> As discussed on the phone, shipment was cleared and it is very important
> to get his package delivered to the customer today itself.
>
>
>
> Please get us an update by 3PM
>
>
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
>
>
> On Mon, Aug 10, 2020 at 9:55 PM Eugene Mugisa <[email-masked]>
> wrote:
>
> @'Mariya Christy' <[email-masked]>
>
>
>
> This shipment needs to be delivered to the customer in Khobar tomorrow.
> Can you please confirm
>
>
>
> + @Amir Mustafa Ebadda <[email-masked]> @Mir Taqi Ali
> <[email-masked]>
>
>
>
> Can you pleas ensure its delivered without fail tomorrow
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Eugene Mugisa <[email-masked]>
> *Sent:* Monday, August 10, 2020 3:24 PM
> *To:* 'Mariya Christy' <[email-masked]>; 'Amir Mustafa Ebadda' <
> [email-masked]>
> *Cc:* lastmile <[email-masked]>
> *Subject:* FW: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld
> Order No. 100151286
>
>
>
> @Mariya Christy <[email-masked]> @Amir Mustafa Ebadda
> <[email-masked]>
>
>
>
> Where is the shipment and how come its still not delivered.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Asad . <[email-masked]>
> *Sent:* Monday, August 10, 2020 2:40 PM
> *To:* Mona Ataya <[email-masked]>; Amir Julkarnain <
> [email-masked]>; Edel Saballa <[email-masked]>; Eugene Mugisa <
> [email-masked]>
> *Subject:* Re: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld
> Order No. 100151286
>
>
>
> @Eugene Mugisa <[email-masked]> as discussed on the phone please
> get Ronald to call the carrier and get updates. Tracking page doesn’t give
> much details. It was promised to be delivered on 9th Aug.
>
>
>
> Kind Regards,
>
> *Asad Pirzada*
> Chief Operations Officer
>
> *M * +971 504 09 5386
> *E* [email-masked]
>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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> facebook] <https://www.facebook.com/mumzworld> 
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> <https://twitter.com/mumzworld>
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>  <https://www.mumzworld.com/en/>
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>  <https://www.mumzworld.com/en/media-and-press>
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> *From: *Mona Ataya <[email-masked]>
> *Date: *Monday, 10 August 2020 at 2:25 PM
> *To: *Amir Julkarnain <[email-masked]>, Edel Saballa <
> [email-masked]>, Eugene Mugisa <[email-masked]>
> *Cc: *"Asad ." <[email-masked]>
> *Subject: *FW: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld
> Order No. 100151286
>
>
>
> This is a VVVIP need to deliver today please address urgent
>
>
>
>
>
>
>
>
>
>
>
>
>
> *From:* Nesrin Khaled <[email-masked]>
> *Sent:* Monday, August 10, 2020 1:40 PM
> *To:* Mumzworld Customer Care <[email-masked]>;
> Mumzworld <[email-masked]>; Mumzworld.com <
> [email-masked]>
> *Cc:* 'Leena .' <[email-masked]>
> *Subject:* RE: [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld
> Order No. 100151286
> *Importance:* High
>
>
>
> Dear Sir,
>
>
>
> Kindly note that we didn’t receive the order till now.
>
>
>
> Please advise.
>
>
>
> Regards,
>
>
>
>
>
>
> *From:* Atul Mishra (Mumzworld Customer Care) <
> [email-masked]>
> *Sent:* Saturday, August 1, 2020 11:39 AM
> *To:* Nesrin Khaled <[email-masked]>
> *Subject:* [Mumzworld.com] Re: Re: [Mumzworld.com] Re: Mumzworld Order
> No. 100151286
>
>
>
> ##- Please type your reply above this line -##
>
> We’ve got news for you: Your ticket (1215514) has been updated. Feel free
> to reply to this email with any questions.
>
> *Atul Mishra* (Mumzworld.com)
>
> Aug 1, 2020, 11:38 AM GMT+4
>
> Dear Nesrin,
>
> Greetings from Mumzworld!
>
> We would like to inform you that we have placed a new order #100173335
> <https://mumzworldhelp.zendesk.com/agent/tickets/100173335> as a
> replacement for your order #100151286
> <https://mumzworldhelp.zendesk.com/agent/tickets/100151286>.
>  As we checked your shipment will arrive at you on 9-august -2020, to
> track your shipment please visit the given link
>
> http://www.smsaexpress.com/Track.aspx?tracknumbers=290100990498
> Courier- SMSA Express
> Tracking Number-290100990498
> <http://www.smsaexpress.com/Track.aspx?tracknumbers=290100990498>
>
> Should you have any queries or require further assistance, please feel
> free to contact us.
>
> Stay Safe
> Best Regards,
> The Mumzworld team
>
>
>
> *Mohammed Alhassan*
>
> Jul 29, 2020, 5:41 PM GMT+4
>
> This is a follow-up to your previous request #1209265 "Mumzworld Order No.
> 100151286"
>
> Kindly any update for the below order .
>
> Sent from my iPhone
>
> On 26 Jul 2020, at 5:08 PM, Hyacinth Joyce Alvarado (Mumzworld Customer
> Care) <[email-masked]> wrote:
>
> 
>
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