Subject: Re: SO # 200286312// OS01655043KS & OS01616556KS & OS01581650KS
From: Taqwa Ali <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mary Anne Agapito <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, Asad <[email-masked]>
Date: Tue, 11 Aug 2020 15:30:58 +0400
List-Id: <ccteam.mumzworld.com>

Dear Hussain

Kindly assist , and include this item to CRA ( KSA-AT-NBR-0812M
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=733442> ).

CRAKTM9158

Regards
Taqwa

On Mon, Jul 20, 2020 at 6:12 PM Ahmed Irfan <[email-masked]> wrote:

> Hi Team,
>
> We have received the shipments physically, Cancel will be done by End of
> day.
>
> AWB OS01631036KS
> AWB OS01631037KS
>
> Thanks & Regards
> Ahmed
>
> On Mon, Jul 20, 2020 at 9:24 AM Zubair Wahid <[email-masked]> wrote:
>
>> Ahmed please check where this shipment is, if we have physically received
>> it we will have a POD and inscan status.
>>
>> On Fri, Jul 17, 2020, 3:11 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> @Hussain Firoz Miyagamwala <[email-masked]> @Zubair Wahid
>>> <[email-masked]> @Ahmed Irfan <[email-masked]> Please assist
>>>
>>>
>>> On Thu, Jul 16, 2020 at 6:53 PM Adeel Bukhari <[email-masked]> wrote:
>>>
>>>>
>>>> Dear Yaseen ,
>>>>
>>>> Please find the below email from the team while sending the Return
>>>> alert , you should have replied to that email within 2 days to check the
>>>> status  . Please find and reply to that email .
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Jul 16, 2020 at 11:39 AM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Adeel
>>>>>
>>>>> Please note that our team confirmed that we only received 200286312_3
>>>>> - OS01616556KS
>>>>> but the shipments below  not yet received
>>>>>
>>>>> 200286312_4 - OS01655043KS
>>>>> 200286312_1 - OS01581650KS
>>>>>
>>>>> On Tue, Jul 14, 2020 at 5:58 PM Yaseen Shaqra <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan
>>>>>> <[email-masked]> Please update us urgently
>>>>>>
>>>>>> On Tue, Jul 14, 2020 at 5:55 PM Adeel Bukhari <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>>
>>>>>>> Dear Yaseen ,
>>>>>>>
>>>>>>> Shipment already returned as per operation update .
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 13, 2020 at 3:14 PM Yaseen Shaqra <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> HI Adeel,
>>>>>>>>
>>>>>>>> Please update us up, the customer is following up
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jun 30, 2020 at 6:25 PM Yaseen Shaqra <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Adeel,
>>>>>>>>>
>>>>>>>>> Please update us urgently, the customer waiting for the
>>>>>>>>> confirmation
>>>>>>>>>
>>>>>>>>> On Sun, Jun 28, 2020 at 10:05 AM Adeel Bukhari <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Dear Ahmed ,
>>>>>>>>>>
>>>>>>>>>> I have sent an email to the operation team to confirm whether it
>>>>>>>>>> has already been returned or still in the warehouse .
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Sat, Jun 27, 2020 at 1:12 PM Ahmed Irfan <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>  These shipments showing RTO in your portal but physically we
>>>>>>>>>>> did not received, Kindly check at your end & update here.
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Ahmed Muhammad Irfan
>>>>>>>>>>>
>>>>>>>>>>> On Fri, Jun 26, 2020 at 8:38 AM Yaseen Shaqra <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Zubair and Ahmed,
>>>>>>>>>>>>
>>>>>>>>>>>> Please update us up
>>>>>>>>>>>>
>>>>>>>>>>>> On Wed, Jun 24, 2020 at 10:21 AM Yaseen Shaqra <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Zubair and Ahmed,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please confirm if the shipment returned to us urgently, the
>>>>>>>>>>>>> customer wants a refund
>>>>>>>>>>>>>
>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>> create the CRA
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Mon, Jun 8, 2020 at 11:52 AM Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> As per scans it has already been returned , i will confirm
>>>>>>>>>>>>>> when it will arrive to your warehouse or if already arrived  .
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sun, Jun 7, 2020 at 12:36 PM Yaseen Shaqra <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please update us up
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, Jun 2, 2020 at 12:16 PM Adeel Bukhari <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Yaseen ,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I will check with the operation team and get back to you .
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Mon, Jun 1, 2020 at 4:13 PM Yaseen Shaqra <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please confirm that all the 3 shipments has been returned
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Sat, May 30, 2020 at 12:29 PM Adeel Bukhari <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear Mary ,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> If you notice above , I have already mentioned the day of
>>>>>>>>>>>>>>>>>> RTO . We do weekly RTO on Saturdays .
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Fri, May 29, 2020 at 4:11 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> May we have an update on this case, please?
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Thu, May 21, 2020 at 11:47 AM Yaseen Shaqra <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hi Adeel,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Please update us on the return request
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 3:09 PM Rania khedr <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> @Adeel Bukhari <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Rania Khedr
>>>>>>>>>>>>>>>>>>>>> Customer Care Supervisor
>>>>>>>>>>>>>>>>>>>>> Email:* [email-masked] <[email-masked]>*
>>>>>>>>>>>>>>>>>>>>> Saee ساعي, Sarai distrack 42315
>>>>>>>>>>>>>>>>>>>>> <https://www.facebook.com/kaspercab> [image: twitter
>>>>>>>>>>>>>>>>>>>>> icon] <https://twitter.com/kaspercab> [image:
>>>>>>>>>>>>>>>>>>>>> linkedin icon]
>>>>>>>>>>>>>>>>>>>>> <https://www.linkedin.com/company/kasper-cab/> [image:
>>>>>>>>>>>>>>>>>>>>> instagram icon] <https://www.instagram.com/saeeksa/>
>>>>>>>>>>>>>>>>>>>>> www.saee.sa
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Tue, May 19, 2020 at 1:30 PM Yaseen Shaqra <
>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Hi Rania,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Hope you are doing well
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Please make sure to return the shipments back to us
>>>>>>>>>>>>>>>>>>>>>> at the soonest, the customer is not interested to receive the shipments
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> @Hussain Firoz Miyagamwala <[email-masked]> Please
>>>>>>>>>>>>>>>>>>>>>> create CRAs
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Kindly check and update us
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai
>>>>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>
>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>
>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design
>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>>
>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>
>>>>>>>>> Customer Care Representative
>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District,
>>>>>>>>> PO Box 500245, Dubai, UAE
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Yaseen Shaqra*
>>>>>>>>
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>>>> Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Yaseen Shaqra*
>>>>>>
>>>>>> Customer Care Representative
>>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>>>   │ w: www.mumzworld.com
>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>>> Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Shaqra*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>