Subject: Re: Order #600812672 // Sku :BISG-HDL-606A // Name :Blu - Breez Ionic Air Purifier Patented Hydro Filtration // DEFECTIVE
From: Aswin Ashok <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Rozina blu Telesales <[email-masked]>, Abdelmohsen basha <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Date: Tue, 11 Aug 2020 14:29:31 +0400
List-Id: <ccteam.mumzworld.com>

Hey Den,

The item is repaired and you can collect the item from our warehouse.

SHED 7, WAREHOUSE 23, AL QOUZ INDUSTRIAL 4 (NEAR YATEEN GROUP)
DUBAI

On Tue, Aug 11, 2020 at 12:24 PM Denmark A <[email-masked]> wrote:

> Dear Aswin,
>
> We need an update on this, the customer is following up.
>
> Regards,
> Den mark
>
> On Thu, Aug 6, 2020 at 9:32 AM Denmark A <[email-masked]> wrote:
>
>> Dear,
>>
>> Thank you for informing us.
>>
>> Regards,
>> Den mark
>>
>> On Wed, Aug 5, 2020 at 3:17 PM Aswin Ashok <[email-masked]> wrote:
>>
>>> Hello Team,
>>>
>>> We have received the item and upon inspection, we can see that the motor
>>> is defective. We are forwarding the item for repair and the same will be
>>> ready by next week.
>>>
>>> We will let you know once the item is ready for collection.
>>>
>>> On Wed, Aug 5, 2020 at 2:58 PM Denmark A <[email-masked]> wrote:
>>>
>>>>
>>>> Dear Vendor,
>>>>
>>>> Please acknowledge that you received the item and let us know the
>>>> updates.
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> Michael R.
>>>>
>>>> On Mon, Aug 3, 2020 at 8:30 AM Denmark A <[email-masked]> wrote:
>>>>
>>>>> Today it will be dispatched.
>>>>>
>>>>> Regards,
>>>>> Den mark
>>>>>
>>>>> On Mon, Aug 3, 2020 at 8:29 AM Abdelmohsen basha <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Did we return this ?
>>>>>>
>>>>>> On Wed, 29 Jul 2020 at 16:28, Aswin Ashok <[email-masked]> wrote:
>>>>>>
>>>>>>> Hello Den,
>>>>>>>
>>>>>>> We will resume our work only on 2 August. You can return the item to
>>>>>>> the below address for the inspection.
>>>>>>>
>>>>>>> Aswin Ashok
>>>>>>> Office 1007, 10th Floor, IBN Gate offices Building, next to IBN
>>>>>>> Battuta mall, Dubai
>>>>>>> 0528282499
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jul 29, 2020 at 4:16 PM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Vendor,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Please see the below customer complaint and allow us to send the
>>>>>>>> item back to you for your further evaluation.
>>>>>>>>
>>>>>>>>
>>>>>>>> Return Reason:doesnt_work_or_defective
>>>>>>>> Comments :Stopped working after minimal use.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> We appreciate your support in this matter, Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Stay HOME Stay SAFE…
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Best Regards,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *Aswin Ashok*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> *blu intelligent solutions general trading L.L.C.*
>>>>>>>
>>>>>>> Office #1007 Ibn Battuta Gate Building, P.O. Box:111119 - Dubai,
>>>>>>> U.A.E.
>>>>>>>
>>>>>>> Phone: 00971559725421
>>>>>>>
>>>>>>> *www.swissblu.com* <http://www.swissblu.com/>
>>>>>>>
>>>>>>
>>>
>>> --
>>>
>>>
>>>
>>> Best Regards,
>>>
>>>
>>>
>>> *Aswin Ashok*
>>>
>>>
>>>
>>> *blu intelligent solutions general trading L.L.C.*
>>>
>>> Office #1007 Ibn Battuta Gate Building, P.O. Box:111119 - Dubai, U.A.E.
>>>
>>> Phone: 00971559725421
>>>
>>> *www.swissblu.com* <http://www.swissblu.com/>
>>>
>>

-- 

Best Regards,

*Aswin Ashok*

*blu intelligent solutions general trading L.L.C.*

Office #1007 Ibn Battuta Gate Building, P.O. Box:111119 - Dubai, U.A.E.

Phone: 00971559725421

*www.swissblu.com* <http://www.swissblu.com/>